Account Manager, Utility

Job Description

The Opportunity

This role will be based in San Diego, California. As an Account Manager supporting utility customers, you will maintain and expand relationships with strategically important accounts while managing sales targets, pipeline activities, account planning, and customer relationships. You will work with customers to understand their business plans, purchasing behavior, operational needs, and product requirements while coordinating with internal teams to support account objectives. The role involves developing and implementing account plans, conducting customer negotiations, monitoring customer claims, supporting problem resolution, tracking market activity, and identifying opportunities for products, systems, and services. You will help address customer challenges by aligning solutions with customer applications, managing potential order shortfalls, and responding to changing market conditions. Through account management, customer engagement, and sales execution within utility and energy markets, you will contribute to the delivery of power transmission and distribution solutions that support reliable grid operations and ongoing technology advancement. 

How You’ll Make an Impact

• Participate in the development of sales strategies by providing customer business plans and long-term account insights.
• Propose sales targets and support margin growth objectives through structured follow-up activities.
• Lead the development and implementation of account plans, including relationship strategies and opportunity prioritization.
• Establish and develop customer relationships while serving as a focal point for problem resolution and customer claims monitoring.
• Plan, facilitate, and conduct customer negotiations.
• Develop, maintain, and share knowledge of customer business strategies, purchasing behavior, business drivers, and market conditions.
• Sell products, solutions, and services while supporting volume, mix, and profitability targets.
• Monitor competitor activity and support the development and implementation of response strategies.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor’s degree.
• Minimum of 5 years of account management and/or sales experience.
• Experience in some combination of Engineering, Project Management, Sales, and/or Marketing.
• Sales or business development experience working with clients in the utilities and/or energy markets.
• Ability to develop sales strategies, coordinate activities across multiple functions, and manage multiple projects.
• Understanding of customer and company organizational structures and customer relationship management.
• Willingness to travel 20% of the time
• Must be home based San Diego, California area

• Preferred Qualifications:
• ·       Experience working with large investor-owned utility clients is a plus.
• ·      Recent experience working with the sales & marketing of Power Transmission and Distribution products (e.g. transformer systems, switchgear, high voltage breakers, etc.).

More About Us

You will have opportunities to collaborate across functions while gaining exposure to customer-facing activities within the energy industry.

• Work on innovative energy technologies, products, systems, and services supporting utility customers.
• Collaborate with experienced professionals across sales, marketing, technical, and other business functions.
• Access learning and development opportunities through cross-functional account management and customer engagement activities.
• Receive health and retirement benefits offered through company programs.
• Benefit from paid leave and workplace flexibility programs, where applicable.
• Salary $139,600.00 -$ 209,400.00 annually plus bonus pending professional experiences and location

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachis Global Data Privacy Notice.