Customer Support Specialist

Customer Support Specialist

Join our team and play a key role in ensuring excellent customer service and smooth order execution in an international business environment.

How You'll Make an Impact:

• Support internal and external customers and coordinate issue resolution with cross-functional teams.
• Manage customer orders and ensure timely processing and delivery.
• Maintain strong customer relationships and provide updates on order and request status.
• Coordinate procurement activities and support import/export processes.
• Prepare reports, forecasts, and business analyses.
• Monitor task performance and support continuous process improvement.

Your Background:

• Bachelor's degree in Business, Economics, Engineering, Logistics, or a related field.
• 1-2 years of experience in customer support, order management, procurement, or a similar role.
• Strong communication and organizational skills.
• Good knowledge of English and Romanian (verbal and written).
• SAP (MM/SD) and Microsoft Office proficiency.
• Ability to work independently and manage multiple priorities.

More about us

We’ll support, encourage, and guide you to reach your career goals through our active development and training programs.

Come as you are and prepare to get better as you learn from others in the team.

Bring your energy and plug into a team that will power your career while powering good for sustainable energy.

Culture focused on cooperation.

We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.

Wide range of benefits:

• Short Fridays = 6 hours (8.5 hours/day from Monday to Thursday)
• Work in hybrid model
• 5 weeks of vacation per year
• Meal tickets
• Medical subscription
• Life insurance
• 3rd pillar pension