Engineering Application Manager
As Engineering Application Manager, you are accountable for the end‑to‑end lifecycle management of applications internally developed in Hitachi Energy for Engineering mechanical designs. Ensure they deliver sustainable business value, operational stability, security, and regulatory compliance. This role bridges business, IT, architecture, cybersecurity, and vendors to govern onboarding, solution evolution, operations, risk management, and controlled retirement. The Engineering Application Manager ensures applications are strategically aligned with enterprise architecture and digital transformation objectives, while meeting cost, performance, and compliance expectations.
How you’ll make an impact
- Govern applications across the full lifecycle: onboarding, operations and continuous improvement, to retirement.
- Maintain application documentation and records in the Service Now CMDB.
- Ensure effective service delivery, including incident, problem, change, and release management. Manage application availability, performance, and SLAs.
- Ensure security and compliance requirements are met, including access management, audits, and vulnerability remediation.
- Collaborate closely with Application Owner and Business Analyst to align the application roadmap with Business priorities and Compliance Management.
- Support team to increase Application Management maturity across the Business Unit.
- Drive user adoption and support process harmonization, training, and business value realization.
- Manage costs, budgets, licenses, and vendors, including contracts and third‑party performance.
- Plan and execute controlled application retirement, including data archiving and risk mitigation.
- Responsible for technical documentation of Software (landscape, hardware, infrastructure, etc.)
- Control user access management and performance periodic reviews according to security and compliance requirements.
Your Background
- 2+ years in Application Management, IT Service Delivery, or similar roles.
- Experience managing applications across the complete lifecycle including; Incident, Problem, Change, Release, SLA Management. Application Lifecycle & Service Management in ServiceNow.
- Functional knowledge or hands‑on experience in Engineering domain (engineering tools, product design, manufacturing, PLM systems)
- Experience working with global, cross‑functional teams
- Solid understanding of software development lifecycles, integrations, and data flows. Agile / DevOps development models
- Lean / Lean Six Sigma principles, bachelor’s degree in engineering, Computer Science, Information Systems, or equivalent experience
- Knowledge of ITIL 4 practices and service management principles
More about us
At Hitachi Energy, we recognize that our people are at the heart of our success. We are committed to providing a supportive and inclusive workplace, competitive rewards, and opportunities for professional and personal growth. Our benefits package is designed to help employees thrive both at work and in their personal lives. Our benefits offering for this role generally includes:
- Private medical care and life insurance
- Access to fitness and wellness programs
- Access to benefits platform with discounts and perks
- Employee Capital Plans (PPK)
- Equipment for working from home or allowances for setting up a workplace at home
- Spectacles and contact lenses allowance
- Company events and team‑building activities
- Psychological support program