Executive Briefing Center (EBC) Coordinator

Job Description

Executive Briefing Center (EBC) Coordinator

Company: Hitachi America, Ltd.

Division: Americas Marketing and External Relations

Location: onsite in Santa Clara, CA

Status: Part time, temp contractor (6+ months)

About Hitachi, Ltd. 

Through its Social Innovation Business (SIB) that brings together IT, OT(Operational Technology) and products, Hitachi aims to be a global leader in continuously transforming social infrastructure through digital, contributing to a harmonized society where the environment, wellbeing, and economic growth are in balance.  

Hitachi operates worldwide across four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – as well as a Strategic SIB Business Unit focused on new growth areas. With Lumada at its core, Hitachi creates value by combining data, technology and domain knowledge to solve customer and social challenges.  Revenues for FY2025 (ended March 31, 2026) totaled 10,586.7 billion yen, with 606 consolidated subsidiaries and approximately 290,000 employees worldwide. Visit us at www.hitachi.com. 

Position Summary

The EBC Coordinator supports the planning and execution of customer, partner, and executive visits to Hitachi’s Executive Briefing Center. This onsite role coordinates agendas, presenters, briefing materials, and visit logistics to deliver a professional, welcoming experience aligned with customer needs and business objectives.

Working closely with the EBC Manager, sales teams, executives, and service providers, the Coordinator helps maintain efficient center operations and supports opportunities for collaboration across One Hitachi.

Key Responsibilities

Visit Logistics and Onsite Support

• Coordinate room reservations, catering, transportation, interpreters, audiovisual support, signage, badges, and corporate gifts, as appropriate.
• Serve as an onsite contact for visiting customers, internal hosts, presenters, and vendors.
• Prepare meeting rooms and verify seating, materials, refreshments, and presentation readiness.
• Welcome guests, support registration, and guide attendees throughout their visit.
• Monitor agenda timing, coordinate room transitions, and respond promptly to changes or unexpected needs.
• Work with AV support to arrange technical checks and assist with meeting readiness.

Qualifications

• Experience in executive briefing coordination, customer center operations, corporate events, hospitality, or executive support.
• Strong organizational skills and the ability to manage multiple visits and competing priorities.
• Excellent written and verbal communication skills.
• Experience developing agendas and coordinating with sales teams, executives, and presenters.
• A professional, service-oriented approach and confidence interacting with senior leaders and customers.
• Ability to remain calm, exercise sound judgment, and adapt to last-minute changes.
• Proficiency with Microsoft Office, Teams, and scheduling tools.
• Experience with Briefing Source or a similar briefing management platform preferred.
• Ability to work onsite, with occasional early starts or extended hours based on visit schedules.

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge  

For California only (as required by California’s Pay Transparency for Pay Equity Act (SB 1162): A good faith estimate of the expected hourly rate for this position in our California office upon hire is $34.27 - $42.84 per hour.  Pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi America’s variable pay program, subject to the program’s conditions and restrictions.

Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachis Global Data Privacy Notice.