Field Service Engineer

Job Description

The Opportunity

Bring your high-voltage expertise to a role where every assignment presents a new opportunity to solve, lead, and make an impact.

As a High Voltage Field Service Engineer with Hitachi Energy, you’ll perform complex field service assignments supporting High Voltage Circuit Breakers and other High Voltage equipment up to 800kV. From installation and commissioning to troubleshooting, testing, upgrades, overhauls, and repairs, you’ll use your technical expertise to solve challenging electrical and mechanical problems and help customers keep critical equipment operating safely and reliably.

You’ll have the autonomy to assess unusual field conditions, determine corrective actions with minimal guidance, and anticipate customer needs. You’ll also lead assigned field service projects, analyze test results, and provide technical direction in the assembly and operation of specialized test equipment.

Your impact won’t stop at the job site. By developing strong customer relationships, recognizing potential business opportunities, and recommending product and process improvements, you’ll help shape a better service experience and contribute to the continued growth of Hitachi Energy.

If you’re energized by complex technical challenges, customer interaction, and the opportunity to continuously expand your expertise, this is your opportunity to make a difference in the field.

How You’ll Make an Impact

• Install, commission, maintain, troubleshoot, test, repair, overhaul, upgrade, retrofit, and replace High Voltage equipment up to 800kV.
• Diagnose complex electrical and mechanical issues and independently determine effective corrective actions.
• Anticipate customer needs and deliver professional field and remote services that exceed expectations.
• Identify potential equipment failures and proactively implement preventive measures while communicating findings to internal partners.
• Lead assigned field service projects, including non-destructive examinations, complex testing, analysis, and technical reporting.
• Select, adapt, and modify test equipment and procedures, evaluating data to identify and resolve equipment problems or malfunctions.
• Provide technical leadership in the assembly and operation of field service test equipment.
• Identify potential sales opportunities and recommend product, process, and service improvements through customer insight and collaboration across Hitachi Energy.

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Strong technical experience with High Voltage Circuit Breakers and/or related High Voltage equipment, including equipment rated up to 800kV.
• Demonstrated expertise in installation, commissioning, maintenance, troubleshooting, testing, inspection, repair, overhaul, upgrades, or retrofits.
• Strong electrical and/or mechanical troubleshooting skills with the ability to independently determine corrective actions.
• Ability to lead complex field assignments, analyze test results, prepare technical reports, and provide technical direction.
• Strong customer service, communication, collaboration, and problem-solving skills.
• Ability to work nonstandard schedules at field locations and within varying environmental conditions.

What We Offer

• Comprehensive Health Coverage – Medical, dental, vision, and prescription plans.
• Retirement Savings – 401(k) with company match and additional contributions.
• Paid Time Off – Flexible PTO and paid holidays.
• Professional Growth – Tuition reimbursement and continuous learning programs.
• Family Support – Parental leave, adoption assistance, and fertility benefits.

More About Us

• Build your career with Hitachi Energy while working with advanced High Voltage technology and tackling challenging assignments that expand your technical expertise.
• Grow through continuous learning, hands-on experience, and opportunities to lead increasingly complex field service projects.
• Join a collaborative environment where your ideas, technical knowledge, and customer insights can help improve products, processes, services, and the overall customer experience.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachis Global Data Privacy Notice.