IB management specialist

The opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.

Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How you will make an impact

1. You will maintain, update, cleanse and govern IB data to ensure the completeness, accuracy and consistency of key information, including equipment, customer, site, product type, serial number and installation details.

2. You will develop and maintain IB analytical reports and dashboards, with analysis by customer, region, industry, product, equipment type, service age, potential opportunity, and other relevant dimensions.

3. You will analyze equipment distribution, lifecycle information and potential service opportunities, providing data support to sales.

4. You will create, update and maintain Service Event records, ensuring that event type, customer, equipment, site, status, owner, key dates and related information are accurate, complete and traceable.

5. You will create, update and maintain Opportunity data, recording key information such as opportunity stage, customer needs, related equipment, estimated value, expected closing date and owner, and support opportunity tracking and business analysis.

6. You will integrate and analyze the data from IB, Service Event and Opportunity, and form analysis results including sales data, customer coverage, equipment lifecycle, potential service opportunities and conversion rates.

7. You will participate in IB digitalization and automation initiatives.

8. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

9. Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

1. Bachelor degree or above in Electrical or related disciplines.

2. 2-5 years of relevant experience in data management, data analysis, Installed Base management, master data management, business operations or a similar role is preferred. Experience in manufacturing, electrical equipment, energy, engineering projects or industrial service environments is preferred.

3. Capable of independently handling large-scale and complex business data, proficient in using Excel, Power BI, and Power Query for data analysis, and able to independently create and maintain Dashboards and analysis reports.

4. Strong data awareness with the ability to identify anomalies, trends and potential issues; capable of data cleansing, validation, mapping and reconciliation, and translating business needs into clear decision-supporting outputs.

5. Experience in Installed Base, equipment master data, customer/site master data, product/material master data, equipment lifecycle, data classification and mapping, or SAP data is preferred.

6. Detail-oriented with strong logical analysis, problem-solving, communication, coordination and continuous improvement capabilities; able to proactively follow up issues and drive timely closure of actions.

7. Good command of written and spoken English; able to communicate effectively in a cross-functional working environment.
More about us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1.Up to 30 days full paid leaves per year

2.Flexible Benefit program (Supplementary Pensions included)

3.Medical Insurance(outpatient and inpatient)

4.Long service awards

5.Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Rebecca Chen, WeChat: rebeccachen2000.