NBSS Project Manager Background
Public Health England (PHE) has been working with Hitachi Vantara since 2015 to manage and support the NBSS (National Breast Screening System). Members of the original support team were transferred to Hitachi via TUPE (Transfer of Undertakings, Protection of Employment) regulations, four of which still work on the system today.
Hitachi Vantara provides an ITIL-aligned managed service, including incident, change, problem, infrastructure and release management. All user tickets are processed via the Hitachi service desk, with a two-hour resolution for P1 incidents. To reduce clinical risk and protect data, the 18-strong support team works from a secure room.
To respond to changing user needs and new technologies, the team is responsible for regularly updating the platform. Updates over the last six years include support for the faster diagnosis standard and changes to support very high-risk screening. All changes are approved via the PHE Change Advisory Board to ensure they're relevant and beneficial to the programme.
With a strong focus on continual service improvement (CSI), Hitachi has also introduced a number of service innovations and encourages users and team members to submit ideas for review. Service improvements include moving to a DevOps hybrid organisation model, introducing a super user group, enhancing processes for knowledge management, succession planning and starting an End User Training Service. The team has also grown to include a test function for system integration and regression testing, plus a dedicated business analyst to produce functional specifications. The role
We are looking for a Project Manager with Healthcare experience who has managed multi million pound delivery within time, quality and cost and able to manage challenging stakeholders, plus large teams.
Project / Programme Manager, must be experienced in managing cloud migrations / transitions preferably with Intersystems IRIS and Azure Cloud platform however this is not essential.
Home working is available but we encourage our team to work in the office in London near Liverpool St station a few times a month. Our Values
We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:
Wa - Harmony, Trust, Respect
Makoto - Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin - Pioneering Spirit, Challenge