Healthcare Cloud Architect

Background

Public Health England (PHE) has been working with Hitachi Vantara since 2015 to manage and support the NBSS (National Breast Screening System). Members of the original support team were transferred to Hitachi via TUPE (Transfer of Undertakings, Protection of Employment) regulations, four of which still work on the system today.

Hitachi Vantara provides an ITIL-aligned managed service, including incident, change, problem, infrastructure and release management. All user tickets are processed via the Hitachi service desk, with a two-hour resolution for P1 incidents. To reduce clinical risk and protect data, the 18-strong support team works from a secure room.

To respond to changing user needs and new technologies, the team is responsible for regularly updating the platform. Updates over the last six years include support for the faster diagnosis standard and changes to support very high-risk screening. All changes are approved via the PHE Change Advisory Board to ensure they're relevant and beneficial to the programme.

With a strong focus on continual service improvement (CSI), Hitachi has also introduced a number of service innovations and encourages users and team members to submit ideas for review. Service improvements include moving to a DevOps hybrid organisation model, introducing a super user group, enhancing processes for knowledge management, succession planning and starting an End User Training Service. The team has also grown to include a test function for system integration and regression testing, plus a dedicated business analyst to produce functional specifications.

The Role

• Leading and owning infrastructure modernization/migration projects from a Solutioning and Technical delivery perspective. Acting as the Azure Infrastructure SME in the team.
• Using your expertise to provide input into re-engineering and design.
• Leading and owning infrastructure modernization/migration projects from a Solutioning and Technical delivery perspective.
• Acting as the Azure Infrastructure SME in the team.
• Using your expertise to provide input into re-engineering and design.
• Actively seeking to know the latest tools and technologies within or outside the company, learning and helping to implement new industry standards related to products, people, and processes.
• Identifying inefficiencies in processes and helping the team to improve them to maximize performance.
• Collaborating with different stakeholders to manage project milestones, short- and long-term planning etc.
• Managing and controlling resource cloud consumption.

What you bring to the role

• Extensive experience of infrastructure modernization and 2+ years working in the cloud;
• Strong and proven Microsoft Azure Platform track record
• Experience with Landing Zones / Cloud Foundations
• Healthcare/HSCN Network awareness and Cloud Transition
• IaC - Infrastructure as Code with tools like Terraform, Ansible, Powershell
• Excellent Windows, good Linux,
• Desirable to have Intersystems IRIS/Cache knowledge
• Highly Organised
• Strong networking experience with hybrid data centres, subnets, VPN / IPSec, Network Security Groups, routing tables and
• Network Virtual Appliance devices
• Able to write good documentation clearly in English, perform handovers and knowledge transfer sessions with internal and external resources.
• Excellent Communication skills.

Our Values

We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge