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Engineering Sales Entry Professional

Location: Singapore Singapore
Job ID: R0010824
Date Posted: Aug 16, 2022
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi Asia Ltd.
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Entry Level
Job Schedule: Full time
Remote: No

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Description

Summary of the position:

The Sales Application Engineer is a sales support role working directly with our customers/distributors to ensure highest quality, and most reliable system is provided for their application. Working as part of a cross functional team, the Application Engineer role allows for a diverse set of experiences including requirement development, design, field support and direct customer interfacing. This individual will complete and/or coordinate multiple projects simultaneously and provide customer focused input to the team for success in the market.

Duties and responsibilities:

  • Work with internal and external Product Management, Commercial, and Engineering teams to develop proposals based on authorize specifications and market requirements.
  • Work directly with engineering teams/ product manager to define and coordinate projects.
  • Serve as the technical point of contact and facilitate communication between the sales team, engineering support team and customers/distributors – pre sales via sales manager and post sales support
  • Prepare technical/commercial proposal for submission.
  • Provide parts quote to distributor with clarification on serial number and part number
  • Provide support during new product launches and on an as-needed basis for quality, reliability and productivity improvements.
  • Support for product training, pre-sales technical; marketing activities ( brochure/ ppt and sales tools), when assigned.
  • Build the library of competition, updated competition info and activities, keep the installation reference for SEA.
  • Establish a library of data sheets and drawing for all the range of products
  • Take responsibility of ensuring products registrations, certificates and local regulations and safety standards, as well as technical and operational guidelines from Sullair.
  • Handle warranty and quality claim between distributor and factories
  • Work with the Service Team Support to identify and resolve field issues.
  • Work out the annual training program and perform it with timely manner.
  • Provide support to meet assigned quality and reliability targets.
  • Travel 10-30% in SEA to customer sites and facilities.
  • Other tasks assigned by supervisor.

Qualifications:

Education:

  • Bachelor's Degree in Mechanical Engineering with 3-5 years’ experience and/or related, or Diploma in mechanical engineering with > 5 years  experience.
  • 5 years practical compressor industry experience preferred
  • Language: English & Mandarin language.

Professional experience:

  • Experience in the specifications of oil-flooded screw, oil- free screw compressed air systems required.
  • Proficient in Microsoft Office.
  • Strong customer focus with a demonstrated ability to develop relationships and interface with customers on critical technical matters.
  • Highly organized with a strong attention to detail.
  • Technical aptitude to quickly and efficiently gather, understand, condense and organize information necessary to make informed engineering decisions.
  • Ability to communicate clearly using both written and verbal methods.
  • Ability to communicate professionally with all levels of the organizations including both internal and external customers.
  • Possess a self-motivated desire to learn and have the ability to share and apply new knowledge effectively.
  • Strong analytical abilities and technical knowledge of systems and controls.
  • Initiative and independence with a demonstrated ability to succeed in a cross functional team environment.
  • Business result-oriented, intercultural sensitivity.
  • Prefer experience in working in MNC previously.

Key behaviors:

  • Must work well in a team environment
  • Proactive and positive attitude.

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