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Business Analyst – Hitachi Digital

Location: Latham, New York, United States
Job ID: R0010799
Date Posted: Jul 30, 2022
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi America, Ltd.
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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Business Analyst – Hitachi Digital

The Company

Hitachi, Ltd headquartered in Tokyo, Japan, is focused on its Social Innovation Business that combines information technology (IT), operational technology (OT) and products.  Hitachi is working to increase social, environmental and economic value for its customers across six domains; IT, Energy, Industry, Mobility, Smart Life and Automotive Systems through Lumada, Hitachi’s advanced digital solutions, services, and technologies for turning data into insights to drive digital innovation. 

The Role

The Business Analyst will lead solution definition efforts supporting front office business functions, with a specific focus on delivering solutions to support transformation initiatives, closely engaging with go to market efforts. In addition, the role may support other functions Hitachi Digital and works as an integral part of the delivery team. Working in close collaboration with business stakeholders, technical leads and operations team, this role will solution for new and changing business needs. In this role, you will drive alignment on requirements with stakeholders through workshop facilitation, interviews, system demos, visual documentation, use case identification, and business process analysis. In addition, you must demonstrate effective communication through various mediums, provide strong leadership, and the ability to promote change into the business community through a consultative approach.

This is a role with varied responsibilities which may include:

  • Working as a strategic partner of the business, driving alignment with business on strategic vision and priorities, ensuring expectations are in line with delivery plans

  • Conducting discovery and developing proposals, plans and research for new initiatives/requests. This will require engagement with business leaders, delivery managers, procurement, technology vendors, and leading activities such as high-level business requirements/problem statement definition, documenting anticipated costs, defining resource plan, facilitating vendor demo sessions with internal stakeholders, documenting anticipated ROI / business case, and facilitating the approval process.

  • Understanding and documenting business process, use cases, requirements, product functions, system integrations and data flow

  • Proactively communicating and collaborating with business stakeholders, leading business meetings and interviews. Defining requirements, user stories, as-is and to-be process flows, screen and interface designs, data flow diagrams, reporting and data requirements, data mapping, user manual and training documentation

  • Working closely with architect and developers to translate business requirements into technology design and solution

  • Supporting the launch of new products and features, testing product functions and performance, and iterate quickly with an agile mindset.

  • Leading cross-functional team meetings and planning sessions with internal stakeholders, delivery teams and external vendors

  • Facilitating operations meetings, providing updates on project status, issues, risks, escalations, and change requests

  • Coordinate with 3rd party vendors and internal delivery teams on application support issues,

  • This role will be working with a Global team in different time zones so some predictable flexibility will be expected in working hours

The Person

  • A significant and successful track record of working as a Business Analyst

  • Strong understanding of business processes and business applications / tools for the following is desired: Marketing, Sales, Services, Renewals, Partner, Product, Pricing, XaaS

  • Both business savvy and technology savvy. Ability to learn quickly in both business domain and technology domain

  • Excellent interpersonal, communication and leadership skills

  • Experience presenting a compelling story to executive audiences

  • Experience with project issue tracking tools such as JIRA

  • Familiar with change management and training methodology

  • Experience in creating, maintaining, and supporting all application development artifacts including user stories, process flows, screen mockups, data diagrams, business rule definitions, design documents, user manuals and training materials

  • Strong analytical and system design skills, and problem-solving skills, with a track record of seeing tasks through to successful completion

  • Ability to break down complex problems into steps and drive product development

  • Highly responsive with strong interpersonal and written/verbal communication skills

  • Comfort working in a technical environment and able to clearly communicate technical concepts to non-technical audiences

  • Ability to work independently, prioritize and juggle multiple deadlines and projects while keeping peers, stakeholders and supervisor abreast of activities

  • Self-motivated, accountable, highly organized and can prioritize in a fast-paced environment

  • Excel in a team environment, and must have the ability to independently complete individual tasks in a dynamic environment

  • Demonstrated proficiency with Microsoft O365 applications, specifically Outlook, Excel, PowerPoint, and Word

  • Experience with a variety of SaaS business applications is a plus

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi to drive social innovation, we’d love to hear from you.

As required by the Colorado Equal Pay Act, the expected salary for this position is $115,000 – $140,000.  Pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area.  Employees are eligible to participate in Hitachi America’s variable pay program, as well as our Health and Welfare and Retirement programs, subject to the programs’ conditions and restrictions.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected] Queries other than accommodation requests will not be responded to.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected] Queries other than accommodation requests will not be responded to.

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