Meet our Team
We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition. What you'll be doing
Partner Experience and Insights Analyst, Global.
The purpose of the role is to support Hitachi Vantara Global Partner Organization in developing insights and analytics that relate to the effectiveness of partner business, utilization programs and tools, pricing velocity and low touch of business.
Information will be derived from various complex sources, and the Analyst will need to work cross functionally in support of design and implementation of insights. The Analyst will be required to conduct various sorts of analysis - deal registration adoption, pricing velocity utilization, partner experience in using various tools (partner portal, etc) and use this analysis to improve partner experience.
Global analyst will work closely with GEO field teams, global partner strategy group, pricing and IT development teams. The outcome of analysis will be translated into improvement of processes and tools that are applicable to partner business, as well as training materials.
This constantly evolving role represents an excellent opportunity for professional development What you bring to the team
- Good combination of technical qualifications with business acumen, ability to listen and consolidate the requirements of multiple stakeholders
- Highly skilled in analytic tools such as BI software, Excel, experience with Salesforce.com
- Attention to details and ability to derive conclusions from analysis. Ability to effectively present information and respond to questions from peers or management on key elements
- Ability to think creatively and work consistently to identify any process improvement opportunities; apply outcome of analysis to improvement of systems and processes
- Flexibility, especially working with different cultures, and positive "can do" problem solving attitude, excellent team worker, excited to cooperate in fast paced multicultural (virtual) team
Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.
Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.Our Values
We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:
Wa - Harmony, Trust, Respect
Makoto - Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin - Pioneering Spirit, Challenge