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Senior Technical Consultant

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Location: Tel Aviv Israel
Job ID: 1020537HV
Date Posted: Nov 30, 2022
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Project/Program Management

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Meet our Team

Global Delivery are the customer facing team that work day to day our enterprise customers across the region of Sweden. They are a highly technical, customer centric group that work side by side with our customers technical teams and are the ambassadors for Hitachi Vantara - ensuring we deliver on time and on budget the solutions our customers have bought. Ultimately delivering profitable business for Hitachi products, services and solutions.

What you'll be doing

The Senior Technical Consultant role involves interacting with customers within Hitachi Vantara's Global Delivery division. You will be responsible to deliver Hitachi solutions to enterprises that range in size from small to very large. Other duties include supporting both customers and internal stakeholders in Sales, Pre-Sales, Professional Services, Global Support, etc.

Your main responsibilities will include:
• Consulting, planning and implementation of customized solutions to address customer requirements, utilizing Hitachi's proprietary and Partner portfolio (Compute, Network, Converged, Automation, Storage, Backup)
• Taking technical ownership of assigned projects, accounts or tasks (troubleshooting, customer workshops, etc.)
• Working closely with Project Managers to help drive projects towards agreed outcomes
• Owning personal development needs by actively participating in regional Subject Matter Expert groups
• Proactively driving new and incremental business by developing technical relationships with key stakeholders in respective accounts
• Acting as productive member of virtual Account teams by cooperating with internal and Partner Pre-Sales and Sales on active opportunities, RFPs and ensure success of customer POCs
• Documenting client feature requests and issues

What you bring to the team

• You have 5+ year of experience as a Professional Services Consultant
• You have wide experience in infrastructure environments and architectures (Storage, Network, Compute, Operating Systems)
• You are fluent in written and spoken Hebrew and English
• You have an innovative nature and are actively looking for solutions to cover challenges
• You possess good analytical, problem solving and communication skills
• You can work independently and are self-motivated
• Having knowledge of Hitachi products and services is a plus

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values

Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don't meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge
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