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Resident Field Service Technician / Mechanic - Central West NSW

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Location: New South Wales, Australia
Job ID: PQ48R_1659670926
Date Posted: Aug 25, 2022
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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Resident Field Service Technician / Mechanic wanted to cover Central West locations;

Lithgow, Oberon, Bathurst, Cowra, Orange, Dubbo

About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

About the Opportunity

We have a unique opportunity for an experienced Field Service Technician / Mechanic to work in a Resident role based in the Central West Territory. This is a newly created position due to increased demand and an ever-expanding customer base in the region. A position in which you can work autonomously and make it your own but with the full support of our Sydney branch and our wider company branch network.

We welcome applications from established Mechanics who have had field experience within the heavy machinery industry; prior experience with Hitachi equipment will be highly regarded but not essential.

About the Role

  • Provide quality customer outcomes through diagnostic, maintenance, and repairs to a wide range of Construction and Mining equipment
  • Conduct all repairs and maintenance jobs in accordance with manufacturer specifications
  • Completion and submission of all relevant paperwork
  • Manage consignment stock allocated to the region for parts and service support.
  • Ensure compliance with company's Environmental Policy, quality standards, and Workplace Health and Safety requirements.
  • Build and maintain excellent rapport with our customer base in the region.

About You

  • Safety Commitment - Proactive awareness and total commitment to Hitachi's number one priority - always exercising a high standard of precaution and duty of care to yourself and for others around you
  • Personal Drive - Strengthening relationships with a positive, forward thinking attitude
  • Creative problem solver - Identifies every opportunity for continuous improvement, navigating complex technical issues and fault finding diagnostics with minimal to zero rework
  • Qualifications - Minimum Certificate III in a Mechanical Engineering or equivalent discipline.
  • Experience & Skillset - Heavy Diesel mechanics and field service fitters with OEM equipment experience
  • Customer Focus - Initiative to plan work fronts efficiently and effectively, understanding customer needs and delivering quality outcomes to ensure Total Customer Satisfaction


  • Competitive salary package + super + reasonable OT
  • Supportive management with a focus for professional development
  • Be a part of a leading OEM which genuinely values and ensures you are happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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