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New South Wales,
Job ID: 6XKX7_1660284254
Date Posted: Sep 11, 2022
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.
Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.
A career at Hitachi provides the opportunity for you to make a difference. You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future.
Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi's continued success.
We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.
We are currently seeking a Customer Service Officer with extraordinary customer service skills to join our 24/7 Support Centre, working Monday to Friday. This role will involve responding to a high volume of inbound customer inquiries, mainly via email, web portals and phone. This position is fundamental in providing excellent customer service while at the same time delivering great outcomes for the business by processing customer inquiries and orders effectively and efficiently. This role is ideal for a driven individual that is detail focused and has the ability to think two steps ahead.
About the role:
You will possess the following key attributes:
With a solid network of branches nationally we know that success comes from the partnership of our market-leading equipment and our quality people, and as such we strive to provide the best working environment possible.
Work with a global leader and make a big difference in a company that stands in its own right. We are offering:
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.