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Specialist Sustaining Engineer

Location: Waltham, Massachusetts, United States
Job ID: 1020632HV
Date Posted: Aug 13, 2022
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Engineering & Science

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The Role

We are seeking a Specialist Sustaining Engineer to join a fast-paced, collaborative engineering team. In this role, you will be responsible working with our global support teams to ensure the success of our products and customers. You'll troubleshoot, become an expert in how our products operate, and be the first stop for customer escalations into Engineering.

Responsibilities

Experience and Skills

You need to have:
- Experience supporting cutting-edge enterprise class solutions
- Knowledge of Storage/Networking domains is a plus
- A genuine passion for engineering high-quality solutions
- Advanced analysis and problem solving skills
- Excellent verbal and written communication skills
- Relevant formal education, including BSCS or MSCS

Primary Qualifications:
- 8+ years of hands-on contribution in Sustaining Engineering or related field
- Deep understanding of Engineering Processes
- Some structured programming knowledge in any programming language
- Strong teamwork, work ethic, and initiative to learn
- Experience in one or more scripting languages
- Outstanding interpersonal and communication skills
- Ability to convey complex technical information in a clear and concise manner
- Tech savvy, detail oriented, and highly driven

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values

We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge
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