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Senior Sales Manager (MAD-DP-MD-or-VA)

Location: Maryland, Maryland, United States
Job ID: R0011687
Date Posted: Oct 5, 2022
Segment: Smart Life
Business Unit: Hitachi High-Technologies
Company Name: Hitachi High-Tech America, Inc.
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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Description

COVID-19:  In response to the COVID-19 pandemic, Hitachi High-Tech America, Inc. adopts, implements, and updates certain safety protocols in its efforts to promote a healthy and safe workplace for the well-being of our employees, their families, and visitors to our facilities, and to pursue continuity of the Company’s business operations. Where permitted by law, new hires will be required to disclose and certify COVID-19 vaccination status shortly after hire.


COMPANY:                    Hitachi High-Tech America, Inc. (“HTA”)

DIVISION:                       Metrology and Analysis Systems Division (MAD)

POSITION:                      Senior Sales Manager

TRAVEL:                          Up to 75% (domestically and internationally)

REMOTE WORK:           Remote 90% / Onsite 10%

POSITION SUMMARY

The Senior Sales Manager (SSM) assumes full responsibility for the sales performance of their assigned region against fixed or negotiated company sales achievement goals.  The primary duty for this position is the selling of Hitachi High-Tech America, Inc. (HTA) equipment at company assigned gross margin levels (as well as a diversity of sales within the HTA product mixture) to achieve sales in the various Electron Microscope (EM) markets.

PRIMARY RESPONSIBILITIES

  • Setting pricing for Analysis Systems products
  • Updating quoting system templates and distributing to the sales team
  • Review/approve sales teams quotes
  • Sales of the entire product line with the responsibility of attaining assigned sales quotas
  • Maintain regular customer contact to communicate/update new and existing customers concerning new products, trade shows, and other events related to HTA business
  • Forecasting of business opportunities on a weekly, monthly, quarterly, and bi-annual basis (or as requested by sales management)
  • Prepare and participation in HTA sales meetings
  • Accomplish any special assignments provided by HTA Management
  • Manage territory sales calls, demonstrations, road shows, forecast meetings, service meetings, and teleconferences when and where required
  • Participate in and attend local EM society meetings within assigned territory to promote HTA technologies
  • Maintain sales database and provide accurate and reasonable equipment forecasting
  • Maintain a professional and ethical image of HTA
  • Communicate any technical input and/or comments from HTA’s customer base to appropriate Product/Marketing department(s) for future product improvements/requirements, as well as customer required design changes in existing products
  • Design territory coverage to maximize sales opportunities in a cost-effective manner
  • Communicate effectively with Product Marketing department to ensure dissemination of technical information internally and to HTA’s customer base
  • Generate accurate and detailed lost order reports
  • Develop and maintain OEM relationships
  • Work and communicate effectively with the Service Dept. for pre-sales and after-sales support of customers
  • Attend and participate in trade shows, seminars, workshops, etc.
  • Provide data for mailings on tool introductions, in-house seminars, marketing materials, and general promotions
  • Maintain a working relationship between sales and other departments (i.e. Public Relations, Service, Product, and Sales Administration)
  • Maintain contact, provide support, and manage the relationship of Hitachi customers
  • Provide strategic planning for targeted markets and large accounts
  • Attend periodic “Action Requirement” meetings as needed by certain customers
  • Monitor service/support for customers to assure customer satisfaction
  • Supply required/requested documentation in a timely manner
  • Management of expenses and budgets
  • Participate in ongoing technical training for product set
  • Timely reporting of sales calls, meetings, expenses, demo requests, sample submissions, customer training requests, conferences, etc.
  • Develop innovative strategies to penetrate high-level accounts with ability to communicate on all levels throughout a corporation (i.e.: Lab, Executive offices, Purchasing)
  • Other duties as assigned

EDUCATION, LICENSES, and/or CERTIFICATION REQUIREMENTS

  • Bachelor of Arts or Bachelor of Science degree in science, business, or related field or the equivalent combination of education and experience
  • Secondary technical or business degree is a plus

EXPERIENCE and TRAVEL REQUIREMENTS

  • Three years of selling scientific capital equipment or related experience
  • Experience in a related industry with EM experience
  • Demonstrated experience in Sales Negotiation
  • Experience with Customer Relationship Management (CRM) software
  • Experience using Salesforce is a plus
  • Proven experience in management of large capital equipment accounts
  • Frequent (up to 75%) domestic and international travel as required

KNOWLEDGE, SKILLS, and/or ABILITIES REQUIREMENTS

  • Ability to conduct technical sales presentations and answer technical questions from customers and prospective customers
  • Ability to communicate in a second language is a plus
  • Willingness to enhance computer skills through training where required
  • Ability to self-motivate and work without direct supervision
  • Intermediate experience using Microsoft Outlook, Word, Excel, and PowerPoint
  • Ability to communicate verbally and in written format effectively
  • Ability to speak in front of large groups
  • Must maintain a valid driver’s license while employed by HTA
  • Must be eligible to be insured by HTA’s insurance

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

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