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Software Engineer - Customer Success & Sustaining Engineering (1020382)

Location: Bangalore India
Job ID: 1020382HV
Date Posted: Sep 6, 2022
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Engineering & Science

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Job Title - Software Engineer - Customer Success & Sustaining Engineering ,Bangalore

Meet our Team

Hitachi Vantara combines technology, intellectual property, and industry knowledge to deliver data-managing solutions that help enterprises improve their customers' experiences, develop new revenue streams, and lower the costs of business. Hitachi Vantara elevates your innovation advantage by combining IT, operational technology (OT) and domain expertise. Join our team and our employee-focused culture and help drive our customers' data to meaningful customer outcomes.

What you'll be doing

We are seeking a senior Sustaining Engineer to join a fast-paced, collaborative engineering team. In this role, you will be responsible working with our global support teams to ensure the success of our products and customers. You'll troubleshoot, become an expert in how our products operate, and be the first stop for customer escalations into Engineering.

What you bring to the team

Responsibilities
  • Experience developing cutting-edge solutions
  • A genuine passion for engineering high-quality solutions
  • Advanced problem solving skills
  • Ability to work seamlessly across multiple programming languages
  • Excellent verbal and written communication skills
  • Relevant formal education, including BSCS or MSCS

Qualifications
  • Deep understanding of Engineering Processes
  • Some structured programming knowledge in any programming language
  • Solid problem solving skills
  • Strong teamwork, communication, leadership, and initiative to learn
  • Experience in one or more scripting languages
  • 6-10 years of hands-on contribution in Software Engineering or related field
  • Outstanding interpersonal and communication skills
  • Ability to convey complex technical information in a clear and concise manner
  • Tech savvy, detail oriented, and highly driven

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values

Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don't meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge
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