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Job ID: ARPGJ_1662096143
Date Posted: Oct 2, 2022
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full-Time
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.
Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.
A career at Hitachi provides the opportunity for you to make a difference. You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future.
Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi's continued success.
We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.
About the Opportunity
We currently have an exciting opportunity for a Customer Support Representative to join our Tom Price team. This position is based upon an 8/6 roster however a 4/3 roster will be required from time to time depending on site and panel alignment.
If you consider yourself to be a personable professional with a real passion for providing genuine customer service and successful project delivery then this is the perfect role for you!
Moving between client sites you will be the first point of contact for our company, trusted to be the integral link for supporting globally renowned major accounts and valued customers as well as providing additional support when required.
As a brand ambassador, you will enjoy being personally connected to promoting Hitachi's service and parts components to deliver total customer satisfaction and ensuring a high degree of service and support is maintained.
Above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders to deliver customer success stories.
About you - if you consider yourself to have the following, then we want to hear from you!
We are offering:
At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.