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Manager, Quality Assurance Lead, Empower Product Group

Location: Chicago, Illinois, United States
Job ID: 743999852371175HS
Date Posted: Sep 19, 2022
Segment: IT
Business Unit: Hitachi Solutions
Company Name: Hitachi Solutions Ltd
Job Schedule: Full-time

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Company Description

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer's experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

Job Description

This is a high-visibility, high-impact, full-time role in our Empower Product Group for professionals with a proven history of execution, and a desire to rapidly expand a product organization. Technical acumen and domain experience in data engineering, Azure, SaaS, and Data Analytics are strongly preferred.

What You Will Be Doing

Take proactive, expert ownership of Quality Assurance role on client and internal projects

Author test plans, test cases, and/or test scripts required to validate solutions

Partner closely with the development teams to replicate and resolve issues

Work closely across all capabilities (e.g., Technology, Project Management, User Experience/Creative, etc.) to ensure that all quality assurance requirements are defined and properly documented

Assist in reviewing and refining existing QA process, controls, and best practices

Act as a strong advocate for quality and share QA knowledge to other team members within the company

Ensure all projects meet both functional and non-functional requirements and map to QA test cases

Create QA Leadership in training and mentoring other QA staff members on QA best practices and techniques

Act as QA Architect to establish and evolve QA processes, ensuring that the team is using QA best practices

Oversee all aspects of quality assurance including establishing metrics, applying best practices, and developing new tools and processes to ensure quality goals are met

Act as a SME for all QA aspects, providing QA services and coordinating onshore QA resources

Lead and mentor QA team members, as well as managed contract testers

Understanding of automation testing frameworks and technology


  • Expertise in various forms of software testing: functional and non-functional testing - regression testing, performance testing, etc.
  • Excellent verbal and written communication skills, problem solving skills, and interpersonal skills
  • Ability to understand business needs and translate them into test cases and test scenarios
  • Demonstrated ability to work collaboratively with teams and clients
  • Experience in Content Management System (CMS) testing
  • Extensive understanding in QA process (Agile and Waterfall), tools, and approaches
  • Experience with JIRA, Azure Devops, or similar bug and issue tracking solutions
  • Experience automating test scripts.

Understanding of containerization technology like docker, kubernetes etc. (this is a must have requirement)
  • Experience with Mobile Web testing and simulator/emulation tools is a plus
  • Knowledge of Selenium test automation a strong plus
  • Experience with Blazemeter/JMeter/load testing tools, and performance testing tools a plus
  • Experience with testing beyond functional (e.g., Web Accessibility, security, etc.) a plus
  • Experience testing native mobile applications for iOS and Android is a huge plus
  • Experience in cross device/cross OS version testing of native mobile applications is a huge plus


BS/MS in Computer Science or equivalent preferred

Additional Information




We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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