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Business Analyst (Healthcare)

Location: London
Job ID: 1021249HV
Date Posted: Sep 20, 2022
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): General Management

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Meet our Team
Our NBSS Support team are a specialist team that provide technical and functional Application Management Services on a critical Cancer Screening Programme for our NHS end users across most of the UK.

What you'll be doing
You'll be working as a key part of our Business Analyst team and a specialist team of developers, testers, support consultants and service managers largely on functional change management, consulting and capturing requirements, working through solutions, writing specifications, facilitating/leading client workshops, (from small to complex). You'll also be working with third parties and end users to deliver required outcomes. Working collaboratively with the team as a whole to meet the needs of the Client and Service. You will have a healthcare background, ideally understanding the Cancer Screening patient flow. If no direct experience within Cancer Screening, then experience within the clinical healthcare sector is strongly desirable.

What you bring to the team
Exceptional Communication skills: both written and verbal.
Able to produce quality documentation, including ensuring grammar and cosmetic elements are exceptional.
Working to understand and document process workflows.
Able to communicate and influence at all levels.
Providing meaningful client and management reporting. Chair weekly client meetings.
Solid Requirements Analysis: Able to dive into needs, consider options, explore, capture and present requirements.
A technical understanding would be advantageous and/or a background in healthcare would be ideal. Really able to consider the holistic impact of change and not limit requirements analysis to the obvious silo which may be presented.
Strong Stakeholder Management: The nature of the role means that business analysts spend a lot of time interacting with different business stakeholders, users, clients, management and developers. Resilience is a key requirement for success in this role. Ability to work well with others, confidence to share your thoughts and challenge where needed.
Excellent Facilitation skills: There are many ways to gather requirements and information from our stakeholders. Understanding which facilitation method to use at each moment for the type of change being done is key, able to lead and facilitate workshops ensuring that the pre and post work is done. Keeping promises and delivering to expected standards. Project management skills are also desirable, given the need to manage to business timelines, quality and cost.
Effective and Proven Problem Solving: able to problem solve, ask questions, investigate, work in isolation and as a team. continuously adapt and resolve problems. Continuously improve and innovate.
Location: You will be based in London, Appold Street but expect to be working from home as well, or out with Clients or End Users at NHS Hospitals. Flexibility based on business and service needs is critical to the role.

Our Company
Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage, and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed, and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values
Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don't meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:
Wa - Harmony, Trust, Respect
Makoto - Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin - Pioneering Spirit, Challenge
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