Parts Coordinator | AHS - Gunnedah

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

About the Opportunity

Due to growth, our business has a new and exciting opportunity for a motivated Parts Coordinator to join the CSG team. Based in Gunnedah, you will be responsible for effectively and efficiently assisting AHS department by facilitating parts scheduling and expediting based on the Customer's needs, researching and ordering parts, providing superior service to ensure customer satisfaction, and effectively communicating with peers to maximize satisfaction

You will be responsible for the following;

• Assists technicians with ordering and researching parts issues and locating/tracking parts using in-house software
• Provides internal assistance to the AHS members by correctly locating needed parts using various parts database systems in a timely and efficient manner to help minimize customer downtime.
• Monitors parts levels at our stores in order to ensure fast rotation parts are always available in country
• To liaise with our branches in order to obtain parts necessary for warranty repairs and corrective maintenance
• To liaise with local suppliers for the repair of defective parts devices.

To be successful you will;

• Ensure the HCA Safety Culture is embraced, displayed and driven from within - safety takes priority over everything else
• Computer savvy with excellent written and verbal communication skills
• Have previous experience in a parts environment - highly regarded
• Data analysis and reporting experience in an after-market parts environment - highly regarded
• Proficiency in SQL is advantageous but not essential

Benefits of working with Hitachi

Work with a global leader and make a big difference in a company that stands in its own right. We are offering:

• A competitive salary package + super + Car allowance + bi-annual bonuses!
• Supportive management who value your input in finding new and improved ways to achieving success
• Be a part of a leading OEM which genuinely ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.