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Service Administrator : Contracts - Perth

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Location: Forrestdale, Western Australia, Australia
Job ID: 7K3GH_1664859976
Date Posted: Oct 20, 2022
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

Our Culture

A career at Hitachi provides the opportunity for you to make a difference. You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future.

Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi's continued success.

We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.

The Opportunity

An exciting opportunity has become available for Hitachi Construction Machinery in our Forrestdale branch.

We are actively looking for an enthusiastic Service Administrator to join the team on a permanent basis, this position plays a critical part in ensuring that all contractual matters are efficiently and accurately documented and implemented.

You will be proactive in nature, responsible for:

  • The timely completion and processing of timesheets, contractor and service job invoices
  • Participate in QA internal audits and WHS documentation
  • Ensuring compliance with company policies, quality assurance system and workplace health & safety requirements
  • Process purchase orders, organise travel & accommodation and schedule training
  • Opening, preparing and closing of jobs
  • Assist mining sales with information for completion of contract and tender documents
  • Action ad-hoc administrative duties as required

To be successful in this role you will exhibit a customer-centric approach which will ultimately allow you to carry the requirements of the role. You will also have:

  • Extensive exposure within a service oriented administration role
  • Exceptional communication skills; both oral and written
  • Advanced IT proficiency, including the use of Microsoft Office - Excel and Word
  • Excellent organisational skills with the ability to manage changing priorities, meet deadlines and take follow-up action until finalisation
  • Well-developed negotiation skills and meticulous attention to detail
  • Hold a Certificate 3 in Business Administration or similar


Work with a global leader and make a big difference in a company that stands in its own right. We are offering:

  • A rewarding pay rate + the opportunity to earn company biannual bonuses
  • Permanent Full Time Position in a leading OEM with long term job security
  • Ongoing training and opportunities for upskilling with access to the latest technologies
  • Career progression opportunities based on merit
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work!

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

Applications close on the 18/10/2022

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