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Applications Engineer - Perth

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Location: Forrestfield, Western Australia, Australia
Job ID: K9QH4_1664942026
Date Posted: Nov 4, 2022
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

Our Culture

A career at Hitachi provides the opportunity for you to make a difference. You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future.

Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi's continued success.

We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.

About the Opportunity

We have an exciting new opportunity for an Application Engineer to join our Mining Sales team and be based in our Forrestdale branch in Perth, WA. Playing a crucial role within the Mining Sales team, this diverse position will have you involved in all aspects of application engineering support for all Hitachi Mining Equipment assigned within the dealer network, principally Excavators and Electric Drive Dump Trucks.

This position will be best suited for a mining applications professional who enjoys identifying opportunities for continuous improvement as you will be proactively involved in interpreting and conducting productivity and performance data for onsite fleets. You will be working collaboratively with Key Account Managers to ensure quality service and after-sales support is delivered for customer requests; fostering trusted relationships by attending meetings to communicate bucket and body designs for the application.

About You - to be successful in this role, you will need to have:

  • Safety Commitment - Proactive awareness and total assurance of Hitachi's number one priority
  • Qualifications - Ideally Tertiary Qualification in Mining, Civil, Electrical and/or Mechanical Engineering
  • Experience - working in the Mining industry or Heavy mobile equipment will be looked upon favourably and demonstrated report writing and communication skills
  • Ideal Technical Application Knowledge OEM level understanding of mining application advice along with prior exposure to Rigid Dump Truck weight studies - experience using Microsoft Office 2016 with intermediate to advanced Excel use will be essential
  • Relevant Skillset - Demonstrated experience working autonomously on remote customer sites
  • Customer Focus - Genuinely connected and committed to delivering Hitachi's promise of Total Customer Satisfaction;
  • Personable and Professional Communication Skills - above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders to deliver customer success stories

Benefits

  • Permanent Full Time Position in a leading OEM with long term job security
  • Rewarding pay + company biannual bonus potential $$$
  • Car allowance or option for company supplied vehicle
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Ongoing training and opportunities for upskilling with access to the latest technologies
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!
  • Ability to make a difference with our open door policy to all levels of the business
  • Custom built state of the art workshop, office space & facilities.

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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