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Information Controller

Location: Honolulu, Hawaii, United States
Job ID: R0013614
Date Posted: Dec 1, 2022
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Honolulu JV
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Hitachi Rail is looking for an enthusiastic self-motivated Information Controller to work on our Honolulu Rail Project.  As the successful candidate your ideas for continuous improvement and creativity are welcome.  The position is based in Pearl City, HI.

Who We Are

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Technical Responsibilities

  • NOTE: ***Responsibilities from Station Controller***
  • Assist Train Controllers by organizing external communications and take up Train Controller duties as required;
  • Monitor the passenger movements at stations (platforms) and on board trains and liaise with Station Attendants and Train Stewards for passenger management;
  • Monitor status of station equipment (e.g. SCADA: E&M, AFC, ECS, etc.);
  • Liaise with station staff and ensure all train movements are coordinated during abnormal operation;
  • Perform shift and emergency duties when required;
  • Communicate and work with third parties: ambulance, fire, police, etc.
  • Perform and carry out other duties as instructed / directed by the OCC Supervisor and OCC Manager.
  • Consider and evaluate safety issues in relation to all design reviews and related activities.
  • Advise, coordinate and supervise safe methods of work for yard operations and related activities.

Health, Safety and Environment

  • Be aware and adhere to requirements affecting your role in relation to: Health, Safety; Security and the Environment
  • Ensure that effective Health, Safety, Security and Environmental management is embedded into the delivery of all work in line with established policies, systems, plans, procedures and work instructions by following the training you have been provided with
  • Take care of your own health and safety and that of others that may be affected by your actions (including colleagues, our customers and communities in which we deliver services)
  • Report all incidents and accidents immediately through appropriate reporting channels and take action to isolate any hazards and risks
  • Exhibit your commitment to an excellent Health, Safety, Security and Environmental culture among team members, peers, subcontractors and third parties
  • Look for ways to conserve energy, water and resources and minimize the generation of waste both within the workplace
  • Follow safe working procedures personally and wear appropriate protective gears as required and look out for the safety of others


  • Promote and deliver effective teamwork within own department and across departments and build rapport with co-workers.
  • Ensure effective communication by email, telephone or in person with co-workers.
  • Share thoughts and ideas openly and take into account what others have to say.
  • Ensure appropriate handovers are in place between team members at end of shift to ensure continuity of service and delivery.
  • Ensure appropriate communication and required actions take place between co-workers within different departments and within own department.

Operational Delivery

  • Ensure a culture of customer service excellence and continuous improvement is delivered across the organization.
  • Submit any scheduled reports or documentation required to supervisors or line managers as directed.
  • Ensure that whatever management systems and tools are mandated for your department are used responsibly and accurately, ensuring reporting timelines are met for data input.
  • Be aware and adhere to all departmental operational procedures and instructions.
  • Be aware and adhere to all Human Resources procedures and instructions.
  • Be aware and adhere to the Quality Policy and all related procedures and instructions relating to your department.

Quality and Performance

  • Be aware and adhere to requirements affecting your role in relation to customer satisfaction and service delivery
  • Ensure that quality is embedded into the delivery of all work in line with established policies, systems, plans, procedures and work instructions by following the training you have been provided with

Financial and Commercial

  • Be aware and adhere to timekeeping and rostering procedures.
  • Ensure accurate accounts of all working hours are recorded and verified.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected]

Queries other than accommodation requests will not be responded to.

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