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Sales Applications Engineer / Product Specialist

Location: Michigan City, Indiana, United States
Job ID: R0013673
Date Posted: Nov 6, 2022
Segment: Industry
Business Unit: Hitachi Industrial Equipment Systems
Company Name: Sullair, LLC
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Entry Level
Job Schedule: Full time
Remote: No

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Summary of the position:

The Sales Application Engineer / Product Specialist is an entry-level sales role working jointly with customers and engineering to ensure highest quality, most reliable system is provided for the application. This role acts as a technical resource between customers and engineering.  Working as part of a cross functional team, the Application Engineer / Product Specialist fields general equipment inquiries (phone & email), technical questions, and special pricing requests.  The candidate will routinely coordinate multiple projects simultaneously and provide customer focused input to the team for success in the market.

Duties and responsibilities:

  • Work with internal and external Product Management, Commercial, and Engineering teams to develop specialty equipment proposals.
  • Assist customers with sizing air compressors, air dryers, air filters.
  • Help customers compare various product offerings and articulate technology and product positioning
  • Respond to functional and technical elements of RFQ’s
  • Provide technical sales support to customers.
  • Maintain a high level of product and application knowledge
  • Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
  • Maintain professional business relationships with all customers.
  • Travel 5-10% in North America to customer sites and facilities.


High energy, customer centric candidates would have entry level understanding of air compressors or similar rotating equipment assemblies.

Customer friendly personality is required


  • Associate or bachelor’s degree in Mechanical/Industrial Engineering Technology preferred, but not required.
  • Bachelor’s degree from an accredited college

Professional experience:

  • Strong interpersonal communication skills to work cross-functionally on product issue resolution
  • Proficient in Microsoft Office.
  • Strong customer focus with a demonstrated ability to develop relationships and interface with customers on critical technical matters.
  • Highly organized with a strong attention to detail.
  • Multitasking capability
  • Technical aptitude to quickly and efficiently gather, understand, condense and organize information necessary to make informed engineering decisions.
  • Ability to communicate clearly using both written and verbal methods.
  • Ability to communicate professionally with all levels of the organizations including both internal and external customers.
  • Knowledge of oil-flooded screw, oil- free screw, and centrifugal compressed air systems preferred
  • Strong analytical abilities and technical knowledge of systems and controls.

Key behaviors:

  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities, adapt to changing business conditions, and work well across all levels of the organization
  • Team player
  • Self- Motivated and Assertive
  • Strong interpersonal and active listening skills
  • Candidate must work well in a team environment
  • Strict attention to detail
  • Must be results-oriented, high energy, and a representative of the Sullair Values.

Direct reports:

  • N/A

The successful candidate is responsible for complying with Sullair’s Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Sullair is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

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