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Sr. IT Infrastructure Operations Manager

Location: Santa Clara, California, United States
Job ID: R0013972
Date Posted: Nov 26, 2022
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi America, Ltd.
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Management
Job Schedule: Full time
Remote: No

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Sr IT Infrastructure Operations Manager

Company: Hitachi America, Ltd.

Division: Information Technology Group (ITG)

Location: Santa Clara, CA

Status: Regular, Full-Time

The IT Infrastructure Operations Manager will be responsible to support and manage IT Infrastructure and Enterprise workloads deployed in multi-cloud platforms (AWS and Azure. The candidate will also apply functional knowledge and technical expertise in the designing of IT solutions/systems to support customer requirements.  Enable SME/Architectural excellence to drive global business transformation efforts inclusive of evaluation and selection of the software and hardware components of the infrastructure through a balanced score card approach. Manage security requirements, cloud monitoring, deployment & provisioning tools, etc. The candidate will be responsible for performance, availability and scalability of the infrastructure. The ideal candidate will have a solid understanding of cloud computing (AWS and Azure) and technology systems, as well as experience designing and deploying applications into the cloud. 

Key Responsibilities

  • Manage a team of onsite and offshore system infrastructure administration & Solution design in cloud operations.
  • Collaborate with technical/business teams to assess requirements, design a technical architecture roadmap that is aligned with the enterprise architecture and strategic business requirements to maximize the business value.
  • Evaluate, prototype, and select infrastructure solutions adhering to architecture standards for availability, security, reliability, scalability, recoverability, manageability, etc.
  • Create a well-informed cloud execution strategy and manage the adaption process.
  • Utilize modern development platforms and languages to develop custom solutions to comply with moving on-prem applications to the cloud.
  • Implement Operational Tools like deployment, provisioning, monitoring, performance measurement tools, etc.,
  • Working closely with application, network, and security teams to ensure requirements are reflected appropriately in the design.
  • Deploy and maintain critical applications on cloud-native microservices architecture.
  • Support and work alongside cross-functional engineering team on the latest technologies.
  • Provide support to develop catalog of services and rate card to provide transparency to the business users with the implementation and support model.
  • Analyze technology industry and market trends and determine their potential impact on the enterprise.
  • Conduct security reviews of designs working with cloud and corporate security.
  • Proactively manage to resolve issues and mitigate risks.

Required Skills and Qualifications

  • Must have at least 8+ years of experience architecting infrastructure services and Solutions.
  • BS degree in Computer Science or related field required. MS preferred.
  • Must have at least 6+ years of hands-on experience in supporting IT Infrastructure operations in Cloud platform using Azure and AWS,
  • 3+ years of experience in managing and supporting Containers [Kubernetes/Docker] platforms, Software defined storage, Open compute, and software defined network.
  • In-depth knowledge and experience with major public cloud providers – Azure and AWS Preferred.
  • Experience with infrastructure-as-code. 
  • Experience with Cloud computing/Elastic computing across virtualized environments.
  • Specific experience in Agile (scaled) software development or other best in class development practices.
  • Strong understanding of DevOps concepts and experience deploying/migrating to cloud environments.
  • Excellent knowledge of cloud computing technologies and current computing trends.
  • Experience defining/designing technical solutions to ensure business continuity (DR/Backup).
  • Positive attitude and a strong commitment to delivering quality work.
  • Results oriented, innovative, proactive with an ability to manage multiple priorities.
  • Detail oriented, analytical, and able to manage multiple tasks in a fast-paced environment.
  • Strong cross-functional influencing skills, and proven ability to work with outside advisors.
  • Effective communication skills (written and verbal) to properly articulate complicated cloud reports to management and other IT development partners.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected] Queries other than accommodation requests will not be responded to.

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