Architect - Site Reliability Engineering

Meet our Team

The global Hitachi Application Reliability Centers allow our customers to Design, build, run and operate cloud workloads across your private, public, hybrid and multi-clouds to establish an "always-on business". We help them to move from reactive to predictive hybrid and multi-cloud management with SRE-led operations.

We are looking for an SRE (Site Reliability Engineering) Architect to work on these customer programmes, someone with working experience across SDLC, Architecture, Development, Testing & Production support. The role will require you to manage & own platforms, across application, data, cloud and/or on-premise platforms & infrastructure.

What you'll be doing

Leading a key programme for Hitachi Application Reliability Centre across one (or more) of: Observability, FinOps, Service Management, DevSecOps and Resiliency & Reliability engineering.

Identify process & infrastructure gaps, perform design and implementation of process improvements to increase operational reliability

Create and review technical requirements and translate into platform enablers in features/user stories

Increase operational efficiency & promote stability through automation from domain perspective.

Design & drive monitoring, alerting, ticket reporting strategies in order to measure SLA, SLOs like MTTR, MTTD, MMTA etc. and align with management expectations to improve application resiliency & reliability.

Develop Dashboards for alerting and monitoring to ensure application systems service reliability and availability

Write quality code using SOLID principles in Test Driven Development with more than 2 programming languages

Operational Performance & Stability: Works with other members of their assigned Value Stream to ensure that the in-scope applications/platforms are meeting performance and stability requirements. This includes managing Major Incidents to Mitigation/Resolution.

Problem Management: Performs Post-Incident Reviews of all Major Incidents and determining Action Items required to avoid similar issues/minimize downtime for future Incidents.

Monitors and Metrics: Works with Application Development to ensure that assigned applications/platforms have the appropriate monitoring and metrics in place to appropriately measure

What you bring to the team

One or more Public Cloud expertise (AWS, Azure, GCP)

Cloud PaaS & Iaas Architectures

Knowledge of Object Oriented Programming languages (Java/.NET) and scripting languages such as Ruby, Shell, PowerShell, Python

Deep knowledge of SRE (Site Reliability Engineering) and best practice

Architectural patterns at scale, API patterns, core computer engineering principles

Tools: eg Application Performance Management and Logging, Monitoring & Alerting

Data, time-series DBs, Cache technologies

CI/CD with Jenkins or similar with experience on Ansible, Groovy, Git/GitHub, Gradle, Nexus, Chef

Kafka and data streaming technologies

Troubleshooting skills across application, platforms, data, infrastructure and business

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values

We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge