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Location: Pistoia, Pistoia, Italy
Job ID: R0013698
Date Posted: Jan 26, 2023
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail S.p.A.
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Hitachi Rail is looking for an enthusiastic self-motivated PRODUCT AND PROCESS VEHICLES QUALITY ASSURANCE who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Naples, Pistoia or Reggio Calabria, Italy.

Who We Are


Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 14,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Accountabilities will include but are not limited to:

Business Management

  • Support planning and implementation of QMS improvement initiatives, (ochibo hiroi, quality first, etc), focusing on creation and implementation of action for quality assurance in product development and production
  • Support the definition and the monitoring of continuous improvement activities in sense of ISO 9001.
  • Support the implementation of the Quality standards, processes, guidelines, etc.
  • Support the required inputs for improving the performance and effectiveness of the QMS, as well as the related monitoring and reporting.

Business Execution Product Quality Assurance

  • Support corrective Quality actions and conduct root-cause analysis, if necessary.
  • Trigger and monitor implementation of defined recovery actions and improvements.
  • Ensure proposal “containment” (corrective action) Quality actions to Operations in alignment with all relevant quality departments
  • Ensure the identification and the implementation of solutions for optimizing operations processes (with reference to quality issues) guaranteeing quality costs
  • Evaluate feedback from clients as well as internal notifications related to Product Safety issues and propose corrective actions
  • Ensure the “Safety and Product incidents” escalated to the Corporate Quality Assurance Division are constantly monitored until closure.

Key shared accountabilities

  • Support Quality Reporting in the definition, implementation and monitoring of Quality KPIs in collaboration with the related Process Owners.
  • Support the identification and monitoring of indicators to measure the performance of products/ after-sale services in coordination with Service & Maintenance (S&M).
  • Support system audits, follow up and close system/process Non Conformities.
  • Provide expertise support in the analysis and resolution of incidents/ inconveniencies/ issues due to suppliers.
  • Monitor correct implementation of suppliers' Sw Quality documentation related to incident/issue.
  • Verify closure of suppliers’ non-conformities (including documentation) related to incident/issue.

Required Skills/ Knowledge:

  • 3-5 Years of experience on the vehicles products and company processes;
  • Knowledge of design and manufacturing process;
  • Knowledge of quality assurance & control processes

Education / Qualifications:

Electromechanical Engineering or equivalent technical background.


Good English proficiency (written and spoken)


Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, Savings Plan, and Paid Vacation. We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities.

We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at www.Hitachi

It is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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