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STEM Program Specialist

Location: Schaumburg, Illinois, United States
Job ID: R0014228
Date Posted: Jan 30, 2023
Segment: Smart Life
Business Unit: Hitachi High-Technologies
Company Name: Hitachi High-Tech America, Inc.
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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In response to the COVID-19 pandemic, Hitachi High-Tech America, Inc. adopts, implements, and updates certain safety protocols in its efforts to promote a healthy and safe workplace for the well-being of our employees, their families, and visitors to our facilities, and to pursue continuity of the Company’s business operations. Where permitted by law, new hires will be required to disclose and certify COVID-19 vaccination status shortly after hire.

POSITION TITLE:                             STEM Program Specialist

WORK LOCATION:                          Schaumburg, IL

WORK STYLE DESIGNATION:     Hybrid (+50% Onsite)          

WORK STYLE REQUIREMENT:    (Onsite – 60%/Remote – 40%)

TRAVEL REQUIRED:                      Average of 50%

EXPECTED PAY RANGE: $72,451 - $99,620

This pay range is for the position's base salary only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.


The Science, Technology, Engineering and Math (STEM) Program Specialist (STEM PS) has a primary function of supporting the global advancement of the Hitachi High-Tech America’s (HTA) Inspire STEM Education Outreach Program (STEM-EOP) initiative. The STEM PS position has responsibility for supporting the day-to-day program operations for technical training for outreach regions and staff. These include supporting events and outreaches, monitoring & reporting on project milestones, and creating official project records. This position will require the STEM PS to, in person or virtually install, track, remove, and deliver the Tabletop Microscope (TM) from multiple locations as directed. The STEM PS also provides educational training on the microscope usage as needed.


  • Demonstrate expertise in using a scanning electron microscope and microscopy skills
  • The Specialist is responsible for periodic servicing (preventative maintenance) to the microscopes out in the field and learning labs
  • Also work with the EOP staff to establish operating protocols use of electron microscopes including providing technical support.
  • Be able to perform reliable sample preparation
  • Collaborate and participate in the planning, presenting, and executing of the STEM EOP
  • Create and Coordinate the STEM EOP general planning and participation through various administrative and technical functions in formalizing and documenting processes and procedures for programs, events and activities including meetings, programs, workshops, science fairs, career fairs, trade shows, conferences, etc.
  • Support STEM-EOP activities within Hitachi Group companies for either Corporate Social Responsibility (CSR) or Community Action Committee (CAC) purposes
  • Create and coordinate education STEM programming in a creative method for organizations, lead contacts and school stakeholders with consistent written and verbal communication to ensure successful execution and outcomes
  • Create and coordinate functions and activities required of projects in a timely manner
  • Collect, analyze, and evaluate program data and prepare monthly reports
  • Research, compile, and proofread data for documentation, communication, and presentation materials
  • Analyzes problems, compiles data, determines approach, and prepares summary reports with recommended solutions
  • TM Series Technical Support (training provided by HTA)
    • Create, coordinate, and plan transport and setup TM microscope
    • Research and incorporate best practice for remote access and virtual programming
    • Demonstrate TM Series microscopes to distributors/customers
    • Perform minor maintenance and consult with Engineering divisions for additional maintenance support and training
  • Other duties as assigned


  • Bachelor of Science degree in related field or equivalent combination of education and experience
  • Master of Science degree in related field a plus


  • A minimum of two (2) years of on-the-job experience with sales, applications, teaching/instruction, product support, or Microscopy experience. STEM experience is a plus. Technical experience working with microscopes is not required (full training provided by HTA)
  • Average of 50% travel required


  • Intermediate skill level with Microsoft Suite with emphasis on Excel, Word, PowerPoint, and Outlook
  • Ability to effectively use and navigate
  • High degree of attention to detail and multitasking skills required
  • Ability to effectively communicate via telephone, email, text message, and instant message
  • Ability to use current digital media and adaptability to learn and use future versions
  • Ability to speak and present in front of audiences, classes, and/or educators
  • Ability to successfully demonstrate an electron microscope and perform EDS analysis on a variety of samples
  • Ability to operate a motor vehicle
  • Must always have a valid driver’s license and acceptable driving record
  • Ability to effectively communicate (read, write, and speak) in English is required
    • Ability to effectively communicate in Spanish is a plus
  • Ability to provide industry bid quotes
  • Ability to answer general local and state government-based questions as they relate to the STEM-EOP
  • Ability to provide effective support despite travel through changing time zones
  • Demonstrate a strong work ethic and be a team player internally and with distributors
  • Ability to use a laptop computer, monitor, keyboard, and mouse with or without accommodations
  • Ability to use a telephone, smartphone device, copy machine, fax machine, and other office equipment with or without accommodation
  • Flexible work schedule that occasionally includes the ability to work from home or work off-site with prior management authorization


  • Annual safety courses will need to be taken and passed on a yearly basis


Warning:  Due to the nature of the work environment, this job may require working on equipment or in work areas where electromagnetic frequencies may be present from some of the equipment (intensity may vary) which could possibly interfere with certain medical implants or devices. If you have questions, contact Human Resources.


  • Ability to operate a motor vehicle
  • Ability to carefully push, pull, and navigate moving a hand cart with expensive equipment in and out of vehicles and institutions
  • Ability to clearly see focused images and data from the TM with or without accommodation
  • Ability to speak with and without a microphone in front of both small and large audiences

Check/Add as needed; indicate codes NOFC (see below)

Physical Abilities Lift /Carry

F____ Stand

F____ Walk

C____ Sit 

O____ Handling / Fingering 

O____ Reach Above Shoulder

O____ Climb or Crawl

O____ Squat or Kneel

Lifting or Moving

C___ 10 lbs or less

F____ 11-20 lbs

F____ 21-50 lbs

O____ 51-100 lbs

N____ Over 100 lbs

Maximum one person weight lift of no more than 50 pounds under ideal conditions. Requires at least a two-man lift or more if lifting conditions are not ideal or more than 50 pounds, unless lifting device is used that can reduce the load to a safe level.

Push / Pull

O____ 12 lbs or less

O____ 13-25 lbs.

O____ 26-40 lbs

O____ 41-100 lbs


N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

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