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Sr. Manager, Credit and Collections (Credit & Collections Department Head)

Location: Santa Clara, California, United States
Job ID: R0014587
Date Posted: Jan 11, 2023
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi America, Ltd.
Profession (Job Category): Finance
Job Type (Experience Level): Management
Job Schedule: Full time
Remote: No

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Sr. Manager, Credit and Collections (Credit & Collections Department Head)

Company: Hitachi America, Ltd.

Division: Corporate Finance & Accounting

Location: Santa Clara, CA

Status: Regular, Full-Time


Hitachi America, Ltd. located in Santa Clara, CA has an opening for a Sr. Manager, Credit and Collections (Credit & Collections Department Head). This position will manage and lead credit and collections group of Hitachi America as well as BPO.  Essential duties and responsibilities including, but not limited to:

Major Responsibilities:

  • Perform credit evaluation on new customers and monitor existing customers adherence to payment terms and/or changes in financial stability and re-evaluate credit terms accordingly.
  • Prepare and present monthly report packages for senior management and Hitachi Limited.
  • Distribute monthly report to divisions which address risk concentration, aging issues, etc.
  • Responsible for managing collections, resolutions of disputes, improvement of days sales outstanding (DSO) and delinquency.
  • Manage the accounts receivable portfolio of assigned accounts.
  • Conduct annual North America credit managers meeting to promote collaboration among companies and build a stronger North America credit organization.
  • Participate at global credit meeting from regional preceptive
  • Collaborate with Hitachi Limited in Japan to influence and interact with group companies in North America.
  • Provide opportunities for process improvement, identify and set-up process/system controls to sustain implement changes and solutions.
  • Negotiate contracts with service providers such as D&B, CreditRisk Monitor, etc.
  • Responsible for department budget preparation
  • Primary interface for JSOX audit, financial audit and self-audit activities.
  • Perform other assigned tasks.

Skills/Knowledge Required: 

  • Bachelor’s or higher degree in Accounting/Finance is required, MBA is highly desired
  • A minimum of 10 years’ experience in credit and collection, billing and receivable procedures
  • Proven ability and understanding of effective collection techniques and credit risk analysis
  • Ability to provide leadership, guidance, motivating and development of staff and BPO members
  • Proficient in Microsoft Office 365
  • Knowledge and experience of ERP systems.  Experience in SAP is highly desired
  • Excellent written and verbal communication skills
  • Independent self-starter is desired
  • Ability to handle multi-tasks, follow-up, prioritize, and meet deadlines

For California only (as required by California’s Pay Transparency for Pay Equity Act (SB 1162): The expected salary for this position in our California office  is $120,000 - $150,000. Pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi America’s variable pay program, subject to the program’s conditions and restrictions.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected] Queries other than accommodation requests will not be responded to.

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