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Document controller / Engineering Support Specialist

Location: Brisbane, Queensland, Australia
Job ID: R0015138
Date Posted: Feb 6, 2023
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail STS Australia Pty Ltd
Profession (Job Category): Project/Program Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Job summary

Hitachi Rail STS focuses on design and building of technological solutions for passengers (railway/mass transit) and freight railways.

We are seeking a Senior Document Controller/Engineering Support Specialist to:

  • Manage the maintenance of records and perform document control for regulatory and legal compliance;
  • Support the Engineering team to meet their project commitments including establishment and management  of visual reports and processes to track on-time delivery of documentation;
  • Support project teams with company processes and use of project tools, related to Configuration Management and Requirements Management processes.

The ideal candidate must be detail-oriented, comfortable communicating all issues verbally and via reports as well as capable of working independently and in multi-disciplinary teams.

Job responsibilities and duties

  • Support the Project Engineers to define, manage and track the delivery of all documentation to achieve project milestones.
  • Setup and manage project processes for documentation management.
  • Support the Project Engineer to define and activate project roles in the Hitachi Rail STS Product Data Management Teamcenter.
  • Support the Project Engineer to define the project document templates and ensure that they are uploaded in Teamcenter.
  • Import in Teamcenter the documentation list planning all the included documents with all the related information.
  • Upload in Teamcenter the Product Breakdown Structure (PBS).
  • Working with the lead scheduler, link the Document Deliverables in TeamCenter to the Integrated Alliance Program.
  • Monitor the presence of links between documents and the related parts within the PBS and ensure the notification of any issues to the project team.
  • Ensure all technical deliverables, such as reports, drawings and documents are collected and registered in Teamcenter.
  • Perform formal verification of all work products to ensure they are compliant with the required format and standards and are checked and approved by the appointed responsible before transmission to client.
  • Support the projects to transfer documents and work products to client, ensuring the compliance with their processes and procedures.
  • Working with the Project Engineer, link the Document Deliverables in TeamCenter to the client portal TeamBinder.
  • Setup and manage visual report for documentation in draft, internal verification and approval processes, submission and client review processes and re-work (updating to address comments) processes.
  • Print and distribute documents as necessary.
  • Provide training to the Engineering community on the mandatory company documentation, requirements and configuration management tools.

Job skills

  • Tertiary qualification in computer science, business administration or similar field.
  • Minimum of 5 years’ experience in document or records management.
  • Experience of at least 2 years’ in the railways industry.
  • Knowledge of document management systems such as Teamcenter, Microsoft SharePoint, InEight TeamBinder and Oracle Aconex.
  • Knowledge of Rational DOORS is highly desirable.
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