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Parts Interpreter

Location: New South Wales, Australia
Job ID: H3YYK_1673999506
Date Posted: Jan 18, 2023
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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The Role

With strong growth in our parts department, our Adelaide branch based in Cavan has an exciting opportunity for an experienced and motivated individual to join the team in the position of a Parts Interpreter. The position will see you focus on the coordination and supply of quality parts to our much loved customer base whilst also liaising with internal stakeholders to coordinate a high level of service delivery.

This role will be best suited to someone who enjoys varied work as you will be providing customer service from an operational standpoint. In this position, you will be well supported to provide a range of OEM level services ranging from sourcing parts, invoicing and customer query management through to warranty support and stock coordination.

Some of the duties performed in this role are as follows;

  • Being the primary point of contact for retail and internal enquiries relating to spare parts; pricing, parts, availability of stock, order enquires, procurement of stock and back order parts
  • External customer sales required including counter, email and phone sales
  • Internal supply of parts for our planned MRP and Donaldson components
  • Using electronic parts diagram or parts catalogue to identify and source parts for customers
  • Reviewing customer orders ensuring they are correct, applying a high level of attention to detail
  • On-Call roster


If you have a genuine desire to develop and maintain positive relationships with customers then this is the role for you!

To be successful in this role, you will need:

  • Experience & Skillset - Demonstrated knowledge and previous experience in a Parts environment
  • Industry Knowledge: A developed mechanical understanding of the Construction and Mining field would be highly regarded, but is not essential.
  • Warehousing & Logistics Coordination: With confident computer literacy skills within Microsoft DMS
  • High Risk Forklift License required
  • Safety Conscious - A strong, developed awareness and commitment to personal and peer health and safety.
  • Analytical thinking - Ability to navigate any issues in supply and demand whilst identifying continuous improvement and upselling opportunities.
  • Autonomous productivity - A self-driven Initiative to plan work fronts efficiently and effectively to deliver Hitachi's Promise of Total Customer Satisfaction


What's In It for you?

  • Earn a Great $$$ Competitive Package + Super + Company Biannual Bonus
  • Continuous training and upskilling with access to the latest technologies with a leading OEM
  • Be a part of a leading OEM which genuinely ensures everyone is happy and safe at work


If this sounds like the perfect role for you, then please click APPLY NOW or visit http://m.hitachicareers.com.au to submit your resume for consideration.

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