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Warranty Service Administrator

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Location: New South Wales, Australia
Job ID: 48P73_1674001626
Date Posted: Feb 2, 2023
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the construction and mining industries.

HCA is seeking a motivated, and energized individual to join our Administrative Team as a Warranty Service Administrator. This will be a permanent Full Time role base in out Cavan office.

Reporting to the Administration Manager you will be responsible for:

  • Opening, closing and managing Warranty work orders
  • Raising and completing Warranty claims
  • Managing Warranty parts storage
  • Compiling monthly reports
  • New Machine Service Agreement maintenance
  • New Machine Parts Ordering
  • Creating & Receipting Purchase Orders
  • Opening & Closing jobs
  • Other Service Administration tasks

To be successful you will possess:

  • Interpersonal and organisational skills
  • An eye for detail
  • A competent level of computer literacy
  • Strong verbal and written communication skills
  • The ability to work both autonomously as well as part of a team
  • Intermediate Microsoft office skills

Previous experience in Warranty would be considered advantageous.


We are offering:

  • Competitive Salary plus Super and Bonuses
  • Great company culture!
  • Ongoing professional development as an important focus
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

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