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AHS Technician

Location: New South Wales, Australia
Job ID: 64YA8_1674002189
Date Posted: Jan 18, 2023
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery is a reliable leading developer and manufacture of construction and mining equipment and technology solutions for heavy machinery application segments. We aim to contribute to our Customers through helping them overcome their challenges while working to move towards a sustainable society.

To realize this vision, employees of Hitachi Construction Machinery Group around the world share the "Kenkijin Spirit" (our group's shared values and code of conduct). The spirit is built upon the ideas of Challenge, Customer and Communication (the three Cs). Meanwhile the Hitachi Construction Machinery Group brand concept, "Reliable solutions" reflects our desire to be a company that is a reliable partner to our customers.

In terms of on-site safety, machine operators and staff have always been attentive, but there have been increasing demands to equip the machinery itself with safety features. In regards to on-site productivity, customers have expressed the desire to make machinery easier for operators to control and to introduce machinery that operates autonomously.

The AHS solution is at the vanguard of mining technology proving to be a reliable and cost effective solution for fleet management and optimisation, delivering safety and productivity in complex mining environments without requiring a truck operator. Hitachi Construction Machinery currently supports successfully AHS operations in NSW, Australia in a multi-level support operation that involves our factory engineers and our Dealer's team, which has been delivering reliable and innovative support to Customers in country for 73 years.

About the Opportunity

We are pleased to work with Maules Creek Coal Mine to deliver an Autonomous Haul Truck Solution (AHS) project which is enhancing safety, operations and productivity. Therefore, we are currently recruiting for an AHS technician to join our team of industry specialists to deliver this exciting and innovative project. Reporting to the AHS Site Manager, this role will be a 6/6 working with an experienced, international team of experts, providing support, centered on troubleshooting and fault rectification, on-board software updates and component and electrical installation of the autonomous system on-board mobile equipment, and radio systems.

In this role you will:

  • Ensure high availability of key mining assets by performing inspections, repairs, and replacement to faulty equipment in a timely manner;
  • Provide hands on first level support for repair and maintenance of the autonomous on-board hardware, including calibration of certain autonomous hardware devices as per factory procedures when necessary;
  • Provide hands on Machine and infrastructure autonomous technology build, set-up and test commissioning;
  • Collect system data logs and machine / site information, performing initial issue investigation and escalating to second and third level support investigation when required;
  • Correspond to customer via ticket system as first response to incidents, performing the triage of issues to be escalated to next level of support.

The essential job requirements:

  • Demonstrated windows-based IT systems knowledge.
  • Analytical and problem solving skills.
  • Hands on experience with tools for hardware and cabling repairs.
  • Experience with troubleshooting machine on-board systems.
  • Experience in virtualization solutions (i.e. VMWare).
  • Trade qualifications or experience in Information Systems or a technology-related field, auto-electrical, communications, electronics, or IT.
  • Driver's License

The desirable job requirements:Understanding of wireless (WI-FI/LTE) networking principles.

  • Previous experience working in a mining or heavy industry.
  • Experience with a Fleet Management systems i.e. MineStar, Modular, Wenco or similar.
  • Experience with two-way radio systems.
  • Experience with Service Desk ticketing system.
  • Working at Heights and EWP Tickets.

About the Offer - What's In It for you?

  • A competitive hourly rate + Super + shift allowances + Company Biannual Bonus.
  • Company car + IT package.
  • Open to discuss a FIFO scheme of flights, depending on home location.
  • Rewarding employee benefits - exclusive staff in-house discounts
  • Supportive management and a friendly, goal orientated team culture
  • Career progression based on performance.

Here at Hitachi Construction Machinery, we believe that success comes from the partnership of our world class solutions and the quality of our people. The position advertised above would suit someone who is eager and enthusiastic in achieving success. We are an equal opportunity employer, do not discriminate on any basis and whole-heartedly value diversity at our company.

If you have the experience, vision and drive to meet the challenges of this position then we can offer you great career potential in a fast paced, team orientated environment please submit your resume and how you meet the criteria.

This position would suit someone who is dedicated to quality service delivery and is professional and proactive in finding solutions for improved service levels.

If this sounds like the perfect role for you, then please click APPLY NOW and submit your resume for consideration.

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