Program Manager

Description

Job Summary:

Plans and manages activities of a designated project(s) to ensure goals and objectives are accomplished within a prescribed time frame and within funding parameters by performing any combination of all essential duties and responsibilities. This individual is the “conductor” of a given project(s) and responsible for project’s success, removing roadblocks, and recovering from issues if they arise.

Job Responsibilities:

• Supports all business objectives of the company by aligning Program Management activities with the organizational goals and objectives.
• Represent the company with assigned customers.
• Responsible for maintaining customer relationships and understanding expectations.
• Within the scope of their position, manage and track open issues. Drive open issues to closure through tracking, delegation, and escalation.
• Plan program activities and develop master timing schedules that meet program objectives.
• Lead the assigned program(s)’ activities for continuous future development, growth and improvement of the program, department and company.
• Within the scope of responsibility, ensure customer satisfaction feasibility and design specifications and keep record of customer design.
• Travel to customer locations supporting product development throughout for product reviews, testing, and change updates with periodic travel with customer to company manufacturing facilities (domestic and international).
• Develop program status reports and report status to management.
• Lead the coordination of technical reviews, including dry-runs to ensure customer expectations are addressed.
• Maintain master program book and coordinate APQP activities.
• Monitor prototype and pre-production builds for adherence to design intent. Identifies issues and leads resolutions.
• Responsible for coordinating all product development activity between OEM customer and responsible departments within the company.
• Manage assigned program’s product launch phases (including control of program timing requirements, program issues and commercial impact of design changes.
• Review and/or develop cost analyses and proposals aimed at reduction of cost and/or improvement or the assigned program’s sales operations.
• Participate in customer strategic discussions for issue resolution.
• Lead coordination of manufacturing, quality, and engineering “exceptions” and/or clarification lists. Ensure all customer requirements have been addressed. Work with teams to negotiate requirements with customer.
• Manage internal project approval and cost details, technical and commercial change logs.
• Directly support project teams (engineer, quality, sales, etc.) and follow up on related projects.

Qualifications:

Knowledge skills and abilities:

• Excellent analytical and communication skills
• Proficient in Microsoft Word, PowerPoint, Excel, Project
• High level of customer interface experience
• Ability to work independently with minimal direction
• Well organized, detail oriented

Education:  Possess a Bachelor’s Degree in Engineering or Project/Program Management.  Program Management Certification a plus.

Experience:  5-10 years industry experience.

Job level determined by various factors such as organization size, responsibility, career stage, and capabilities.

Supervisory Responsibilities: May be required to supervise the duties of others to perform the job responsibilities as designated by area/department management to ensure project success/deliverables.

Working Conditions:

Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 25 pounds. Have ability to work 40-60 hours per week.

Travel: Domestic and international travel may be required as needed.

Work Environment: Primarily in a professional business office with exposure to testing areas and periodic exposure to manufacturing areas.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to am- [email protected] Queries other than accommodation requests will not be responded to.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to.