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Crushing Line Account Manager

Location: Remote -, Arizona, United States
Job ID: R0015871
Date Posted: Feb 7, 2023
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: H-E Parts International Mining Solutions Usa Inc
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Management
Job Schedule: Full time
Remote: Yes

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The purpose of this position is to perform all sales activity for the region/customers as allocated by the WA Sales Manager and to promote the full range of Crushing Line products and services.


Operational Requirements

  • Generate sales to new and existing customers by developing and implementing sales strategies designed around your customer or regional needs and to expand H-E Parts customer base.
  • Report monthly on the region/customer performance and activity.
  • Provide growth in line with H-E Parts sales strategies to meet set budgets. Endeavour to maximize the profitability of H-E Parts.
  • Identify new products and opportunities to help grow H-E Parts capabilities.
  • Develop and maintain relationships with new & existing clients to ensure a high level of client satisfaction and execution of current contracts to maximize revenue potential.
  • Identify new areas of business with existing customers as well as business with potential new customers.  Develop & maintain a comprehensive database of all customers’ equipment.
  • Arrange monthly site visits to meet with key personnel.
  • Provide timely feedback to the Sales Manager regarding performance of sales.
  • Provide technical support to customers as required.
  • Ensure timely, accurate and competitive pricing on all quotes while striving for maximum profitability.
  • Provide clear communication to the client regarding delivery times.
  • Ensure the timely completion of trip reports.
  • Arrange and lead business meetings to deliver sales presentations.
  • Be familiar with the range of services offered by H-E Parts and understand how to identify client requirements that can be met by these services.
  • Update customer information into the Salesforce CRM system.
  • Maintain a high level of market intelligence relating to current customer business activity as well as industry knowledge in general.
  • Strive to meet budget targets for the allocated region or customers.
  • Strive to achieve KPI targets set by the Sales Manager.

Work Experience:

  • Experience and knowledge of the mining and quarrying industries.
  • Existing relationships with mine/quarry key decision makers.
  • Proven success in sales and account management.
  • High level experience in either sales or maintaining/repairing fixed plant equipment.
  • Proven ability to prepare a sales budget and monitor sales performance accordingly.
  • Ability to present proposals to senior decision makers.
  • Sound knowledge of the sales, quote and order process.
  • Proven negotiation and communication skills.
  • Experience reporting on performance and tracking performance over time.
  • Experience in producing detailed quotes and tenders.
  • Computer literate with knowledge of ERP software (Pronto preferred) as well as Microsoft products, Word, Excel and Outlook.
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