Crushing Line Account Manager

Description

JOB PURPOSE

The purpose of this position is to perform all sales activity for the region/customers as allocated by the WA Sales Manager and to promote the full range of Crushing Line products and services.

ESSENTIAL FUNCTIONS

Operational Requirements

• Generate sales to new and existing customers by developing and implementing sales strategies designed around your customer or regional needs and to expand H-E Parts customer base.
• Report monthly on the region/customer performance and activity.
• Provide growth in line with H-E Parts sales strategies to meet set budgets. Endeavour to maximize the profitability of H-E Parts.
• Identify new products and opportunities to help grow H-E Parts capabilities.
• Develop and maintain relationships with new & existing clients to ensure a high level of client satisfaction and execution of current contracts to maximize revenue potential.
• Identify new areas of business with existing customers as well as business with potential new customers.  Develop & maintain a comprehensive database of all customers’ equipment.
• Arrange monthly site visits to meet with key personnel.
• Provide timely feedback to the Sales Manager regarding performance of sales.
• Provide technical support to customers as required.
• Ensure timely, accurate and competitive pricing on all quotes while striving for maximum profitability.
• Provide clear communication to the client regarding delivery times.
• Ensure the timely completion of trip reports.
• Arrange and lead business meetings to deliver sales presentations.
• Be familiar with the range of services offered by H-E Parts and understand how to identify client requirements that can be met by these services.
• Update customer information into the Salesforce CRM system.
• Maintain a high level of market intelligence relating to current customer business activity as well as industry knowledge in general.
• Strive to meet budget targets for the allocated region or customers.
• Strive to achieve KPI targets set by the Sales Manager.

Work Experience:

• Experience and knowledge of the mining and quarrying industries.
• Existing relationships with mine/quarry key decision makers.
• Proven success in sales and account management.
• High level experience in either sales or maintaining/repairing fixed plant equipment.
• Proven ability to prepare a sales budget and monitor sales performance accordingly.
• Ability to present proposals to senior decision makers.
• Sound knowledge of the sales, quote and order process.
• Proven negotiation and communication skills.
• Experience reporting on performance and tracking performance over time.
• Experience in producing detailed quotes and tenders.
• Computer literate with knowledge of ERP software (Pronto preferred) as well as Microsoft products, Word, Excel and Outlook.