Product Specialist

Description

Summary of the position:

Product Specialist is an inside sales role that fields general equipment inquiries (phone & email), technical questions, and special pricing requests. The candidate will routinely coordinate multiple requests simultaneously and provide technical support and special pricing to customers.

Duties and responsibilities:

• Work with internal and external teams to develop specialty equipment proposals.
• Assist customers with sizing air compressors, air dryers, air filters
• Help customers compare various product offerings and articulate technology and product positioning
• Develop customer quotations for specialized equipment
• Respond to functional and technical elements of RFQ’s
• Provide technical sales support to customers (Sullair will provide training)
• Maintain detailed records of quotes
• Resolve customer conflict in a manner that is consistent with the company mission, values, and financial objectives
• Maintain professional business relationships with all customers.
• Communicate clearly and professionally with all levels of the organization using both written and verbal methods.

Qualifications:

• Previous compressor or industry experience is a plus but not required
• Positive energy
• Self-starter
• Team Player
• Customer friendly personality is required
• Willingness to help others

Professional experience:

• Strong interpersonal communication skills to work cross-functionally on product issue resolution
• Proficient in Microsoft Office.
• Strong customer focus with a demonstrated ability to develop relationships
• Highly organized
• Multitasking experience
• Strict attention to detail
• Strong analytical skillset

Education:

• Bachelor’s degree from an accredited university preferred, or equivalent combination of education, training, and experience.
• Associates or Vocational degree, Technical School, Military, or advanced educational institution considered

What Sullair will provide:

• Technical Product Training
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off

Direct reports:

• N/A

The successful candidate is responsible for complying with Sullair’s Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Sullair is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.