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Support Engineer

Location: London United Kingdom
Job ID: R0015643
Date Posted: Mar 21, 2023
Segment: Energy
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the around the globe? Come and join the fastest growing rail business in the world!

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

In this exciting role you will be responsible to the Fleet Engineering Manager for the investigation of maintenance and safety related vehicle defects and subsequent engineering solutions to ensure contractual reliability targets are achieved and maintenance practices implemented / improved. Also responsible for those activities relating to design modifications and subsequent applications for customer / regulatory approval for changes.

This role can be based at either our Doncaster or Bounds Green (London) train maintenance centre.

Specifically, you will be responsible for the following deliverables:

  • Responsible for investigation of maintenance and safety defects for vehicles and Depot and ensuring compliance with customer and UK legislative requirements.
  • Responsible for implementing the maintenance plan at the depot level.
  • Assist production staff with more complex technical problems.
  • Liaise with systems engineering teams on specific technical issues.
  • Build relationship with key technical and service providers and OEMs.
  • Assist in the development of documented engineering procedures, practices and policies.
  • Assist in the co-ordination of continuous improvement programmes to ensure contractual requirements are achieved and exceeded.
  • Assist in optimising the Company’s maintenance regime and assisting in the development of best European / World Class maintenance practice in support of current and future contracts.
  • To liaise with Procurement / Maintenance Team members during the assessment and approval of new material suppliers to ensure that Maintenance, H & S and environmental needs are adequately identified / addressed.
  • Work closely with the Reliability Engineers and Performance Technicians to identify the root cause of defects within the shortest possible timescale.
  • To confirm that traction and rolling stock assets comply with operational specifications by the use of engineering processes and techniques.
  • To modify or manufacture traction and rolling stock components by material or processes.
  • To modify or manufacture traction and rolling stock hardware and software components.
  • Production of Depot Safety Case reports / documentation in liaison with Engineering Manager, Duty Fleet Managers and QHSE Manager.
  • Deputise for Engineering Manager during holidays / periods of absence.
  • Liaison with Hitachi and external personnel as required to complete the duties of the post
  • Assist as required.

About you


Licences / Competences

  • Position holder must be able to interface effectively with all levels of personnel both within and outside the company.
  • Intermediate IT skills – typically Word, Excel


  • HND or equivalent qualified engineer.
  • Previous experience in product improvement and reliability engineering on UK rolling stock.
  • Membership of a recognised accredited engineering body.


  • Sound knowledge of, and compliance to, rules and regulations.
  • Good written and verbal communication skills.
  • Able to represent Hitachi in a professional manner at all times.
  • Good team worker.

Why Hitachi Rail?

At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.

We offer a competitive salary and annual leave entitlement as well as a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!

Closing date for applications is 26th March 2023.


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