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Service Administrator

Location: Muswellbrook, New South Wales, Australia
Job ID: BXJAR_1677805212
Date Posted: Mar 3, 2023
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.

HCA's Muswellbrook Branch has an opportunity for an enthusiastic and motivated individual to join us in the position of Service Administrator.

Your main responsibilities include:

  • Opening and closing monthly reoccurring service jobs
  • Payroll processing
  • Processing vendor invoices
  • Completion of monthly inspections/audits as requested by manager
  • Compile information required for internal & external audits
  • Assist in other general Service administration tasks
  • Assisting with the coordination and closure of Work In Progress (WIP) jobs.
  • Raising Purchase Orders as required, ensuring authorisations and approvals are obtained prior to processing as per Authority Matrix
  • Working with Projects and Customer Support team to resolve any issues relating to WIP

To be successful in this role:

  • Previous experience in a similar Service Administrator role
  • Previous experience in processing Payroll - would be an advantage
  • Excellent oral and written communication skills
  • Demonstrated MS Office experience, including Word and Excel
  • The ability to work autonomously as well as part of a team


  • A competitive salary package + the potential to earn bi-annual bonuses!
  • Flexible working arrangements
  • Discounted health insurance premiums & access to the Employee Assistance Program (EAP)
  • Exclusive staff discount on a range of goods and services
  • Supportive mentors who value your input in finding new and improved ways to achieving success

At Hitachi, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

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