SIAM Product Manager – Hardware Framework

Description

Hitachi Energy IT has initiated an IT Transformation program for the set up and migration to a new “stand alone” global IT environment. We are looking for a talented IT individual to be part of building and operating a new IT function equipped to meet our future needs. As SIAM  Product Manager – Hardware Framework, you will be responsible for cooperation with internal stakeholders due to hardware needs and with technical teams due to delivery part.

If you are a motivated self-starter who has a passion for excellence and values education, integrity, innovation, and success, this is a role for you! If you are a motivated self-starter who has a passion for excellence and values education, integrity, innovation, and success, this is a role for you!

Your responsibilities:

• Liaise customers and stakeholders to understand and anticipate their needs and translate them into product requirements.
• Define a vision for the product.
• Create a product road-map based on this vision.
• Manage product backlog and prioritize them based on changing needs.
• Oversee all stages of product creation including design and development.
• Develop user stories to be delivered via Agile delivery methodology.
• Monitor and evaluate product progress at each stage of the process.
• Manage virtual teams and ensure they are delivering in line with product road-map.
• Manages operations (day to day activities of product delivery).
• Product development and improvement.
• Product operations / live service provision.
• Assure product compliance to relevant compliance, regulatory, security and governance standards.

Your background:

• At least 8 years of experience working in the ITSM Tools (minimum 3 years in ServiceNow).
• Extensive knowledge of ServiceNow CSDM and data driven solutions in ServiceNow.
• Degree in software engineering, computer systems, or similar.
• ServiceNow Systems Administrator certification required.
• ITIL Foundation certificate required.
• Demonstrated experience in dealing with business stakeholders, understanding their requirements and translating them to functional specifications.
• Demonstrated experience in defining product roadmaps and managing delivery of capabilities inline with the defined roadmap.
• Demonstrated experience in working collaboratively in geographically dispersed team.
• Fluent spoken and written English, ability to formulate complex topics in everyday language.