Product Specialist – eMobility (Commissioning Expert)

Description

Hitachi is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi is seeking a technical Product Specialist – EV Charging Solutions –in its Milano location.

https://www.hitachienergy.com/products-and-solutions/substations/railway-traction-power-supply/grid-emotion-charging-solutions-for-e-mobility

A Product Specialist – eMobility Charging Solutions –is the technical subject matter expert on the Grid-eMotion Fleet solution. This pivotal role will develop and maintain technical expertise on the products and solutions to rapidly support Hitachi Energy’s eMobility customers : from commissioning expertise, including on site hands-on activities, to end of warranty or service the Product Specialist is the technical reference of our products during the entire life cycle.

If you’re a team player and you’re looking for an exciting job in a fast-paced and rapidly growing environment, we look forward to meeting you!

Your responsibilities

Mission:

Be one of the  technical subject matter expert for the Grid-eMotion Fleet products, supporting the local teams in selling, delivering, and maintaining innovative charging systems and solutions.

Main tasks:

Product Lifecycle & Expertise:

• For the Center of Competence based in Switzerland, real owner of the products composing the Grid-eMotion Fleet offering from hand over of R&D up to warranty and service. The Product Specialist will be responsible of engineering and lead product design changes, if required.
• Support teams during project execution, commissioning activities and warranty/service period. Leads problem solving coming from field quality issues in collaboration with service and quality department.
• Develop and maintain engineering, service and customer documentation.

Side tasks:

• Manage lifecycle of product components (obsolescence acc. to IEC 62402).
• In collaboration with SCM, track and keep a detailed understanding of the product cost structure and drive cost improvements
• Be the technical support to the sales team during tendering phases
• Collaboration with global product managers, application engineers and R&D.

Your background

• Bachelor’s degree in engineering, electrical highly preferred plus 5 or more years related experience, including site commissioning experience
• Significant experience in commissioning (e.g. substation)
• Significant competences in drives and automation (e.g. that you can find in substation business): protection & controls, PLC software, power electronics.
• Must have technical mindset to be technical expert to build customer confidence in the product as well as shape product design and manufacturing.
• Able to travel 30 to 40% domestically and internationally.

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