Flows and Operations Management Product Manager

Description

Hitachi Rail is looking for an enthusiastic self-motivated Flows And Operation Product Manager in the new Digital & Lumada Solutions LoB, who thrives in a fast-paced environment. The FOM Product Manager will be working on solutions for People Flows monitoring, Operational Management and related Value-added services in public transport. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Naples, Italy.

Who We Are

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 14,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Accountabilities will include but are not limited to:

• Assess market demand and gather customer requirements to ensure customer satisfaction
• Analyse customer supplied system specifications, decomposing the statements within such specifications into software requirements
• Analyse technical specifications and prepare technical documentation for tender bids
• Design the architecture in order to fulfil the client demands
• Before and during tendering phase, interface with internal stakeholders (project managers, construction managers, project engineers, commissioning managers and application engineers) and external stakeholders (customers, contractors, local authorities, external assessor) to ensure consistent communication
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Prepare product description, convert business needs into technical specifications,  and define roadmap to align development with business goals
• Take evidence-based decisions to prioritize product features based on customer impact and to select market opportunities to address
• Work on bids to understand and address customer needs, and to select opportunities with an evidence based approach
• Develop and maintain close working relationships with internal and external contacts
• Work efficiently and effectively, in compliance with internal global policies and standardization requirements

Required Skills / Knowledge:

• Knowledge of requirements management process and related software tools (IBM DOORS).
• Knowledge of a typical vehicle and Operation Control Centre architecture.
• Design of subsystems part of railway environment in order to comply with the requirements in terms of time, quality and cost either for an assigned Tender and Backlog Project.
• Define System, Architecture and HW requirements for non-vital applications.
• Budget and product activities planning and management.
• Purchase technical specification writing.
• Knowledge of communication protocols/architectures for designing of wired and wireless data networks.
• Basic Knowledge of the concepts related to the protection of personnel, hardware, programs, networks, and data from physical circumstances and events that could cause serious losses or damage to a transportation system. This includes protection from fire, natural disasters, vandalism.
• Team player who collaborates well with others in cross functional teams, with excellent written and verbal communication skills
• Ability to maintain a keen attention to detail, to prioritize, multitask and work well under pressure
• Natural tendency to be curious, positive and creative
• Sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience
• At least 3 years of proven work experience in product management or as an associate product manager, managing all aspects of a successful product throughout its lifecycle
• At least 3 years of experience as an engineer or technical lead
• Solid technical background with understanding and/or hands-on experience in technologies and software development
• Ability to conduct research into issues and products as required.

Preferred Skills / Knowledge:

• Knowledge of standards and norms related the railway environment (HW and SW).
• Basic knowledge of bidding process.
• Basic knowledge and understanding of current IoT technology for application related the people flow and operations management.
• Basic knowledge and understanding of sensing technologies based on video analysis and laser for people counting application.
• Basic knowledge of Mobility as a Service concept and Smart Mobility services.
• Basic knowledge of software engineering.
• Experiences in Railways and Mass Transit market.
• Strong knowledge of Flows and Operations management market and technologies
• Demonstrable experience launching successful products
• Demonstrable leadership abilities
• Ability to meet revenue targets
• Expert at managing tight deadlines

Education / Qualifications:
 

University degree (MS) in Computer Science, Electronic/Information Engineering or Equivalent technical background.

Languages:

Excellent English proficiency (written and spoken)

Benefits

Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, Savings Plan, and Paid Vacation. We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities.

We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at www.Hitachi Rail-sts.com/en/careers.

It is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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