Service Project Manager

Description

We are looking for you who have the passion for Service, of helping our customers to become better on their performance. With a global fleet of installations of Network Manager you act as a central interface to your Service accounts.

As our Service Project Manager, acting as a Service account manager, our Polish Operation Center team in Krakow, supporting delivery of Hitachi Energy EMS/DMS/SCADA systems and applications globally. Offering a complete program of SCADA solutions for utilities, industries, and other power systems customers. It is an exciting and dynamic role with close collaboration with different parts of our organization and the chance to extend your network within Hitachi Energy globally.

• As a Service Sales Specialist, your main mission will be to support customers and provide service and guidance
• Your work tasks include close collaboration with other units, business partners and customers both locally and internationally
• Ensure customer expectation are met while proactively working for improvements for the customer experience
• Support sales initiatives as well as pursue own opportunities in applicable customers
• Be responsible for the identification of risks, opportunities and the management commercial and administrative queries against external stakeholders
• Live Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business