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Scrum Master

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Location: Greenville, South Carolina, United States
Job ID: 743999909707273HS
Date Posted: Jun 14, 2023
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: Hitachi Solutions Ltd
Job Schedule: Full-time

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Company Description

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer's experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

Job Description
  • Implement Unified Framework and best practices adhering to SCRUM principles
  • Leverage Agile technical practices to promote high-quality, sustainable work across multiple teams
  • Identify approaches for fostering collaboration and synchronization across teams
  • Implement strategies to enhance Agile expertise within the organization and to ensure stakeholders recognize the business value of Agile practices
  • Promote, guide and facilitate Agile/Scrum coaching by educating the customer, stakeholders and team, as needed
  • Coordinate sprints, scrum events and facilitate internal communication and effective collaboration
  • Ensure teams are abiding to the scrum processes and guide them to higher scrum maturity
  • Be the point of contact for external communications (e.g. from customers or stakeholders)
  • Work with product owners to handle backlogs and new requests
  • Resolve conflicts, impediments and remove obstacles or blockers that occur
  • Help teams to implement changes effectively
  • Build a productive environment where team members 'own' the product and enjoy working on it
  • Facilitate and support all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
  • Develop own proficiency with Hitachi's Unified Framework and then train team members on the framework
  • Participate in ongoing process improvement within Hitachi Solutions around practice, delivery teams and methodology initiatives
  • Work with Hitachi's Project Manager/Coordinator in understanding the teams velocity, backlog completion, release planning and critical project issues and risks
  • Assumes additional responsibilities to facilitate the achievement of team goals
  • Promotes accountability within teams and establishes clear roles and responsibilities
  • Monitors progress, quality of work, and use of resources; makes adjustments as needed
  • Recognizes others for achieving goals on time
  • Provides honest, timely, specific, and constructive feedback
  • Identifies the need for change, being open to new ideas and methods, and championing transformation or change within the organization and beyond
  • Learn and operate Scrum Team using Azure Dev Ops
  • Lead scrum teams in a remote/virtual environment
  • Participate in community and team events
  • Continued education to keep certifications up to date
  • Review and continuously improve delivery and direction of the Unified Framework
  • Actively participant in Hitachi Scrum Master Community of Practice
  • Able to interpret data, answer questions and present data to project stakeholders


Required Skills
  • 1 - 3 years' experience as a Scrum Master and/or working on a scrum team
  • Certified Scrum Master (CSM)
  • Experience working with Azure DevOps
  • Familiarity with software development
  • Excellent knowledge of Scrum techniques, ceremonies, and artifacts (Definition of Done, Product Backlog Items, Refinement, etc.)
  • Working knowledge of Agile frameworks to build Agile expertise within the organization and scale teams from single pod projects to large distributed programs
  • Excellent communication and interpersonal skills to diverse audiences
  • Excellent organizational and time management skills
  • Excellent analytical and problem-solving skills
  • Situational awareness and skills in facilitating conflict resolution and continuous improvement
  • Highly energetic, proactive, organized, adaptable, detail oriented, able to work with little or no supervision and thrives on change
  • Identify and use appropriate data to assess situations and make informed decisions
  • Willingness to travel across the United States and Canada post-pandemic as requested by clients

Preferred Skills (optional):
  • Bachelor's Degree
  • Scrum Master Certification

Additional Information

(This position can be based anywhere in the USA though travel will be required.)

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Beware of scams

Our recruiting team may communicate with candidates via our domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.

All offers will originate from our domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
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