Service Engineer (BESS)

Description

For our BU Grid Automation in Genova, we are looking for a Service Engineer for Battery Energy Storage System.

Your responsibilities:

• Execute service work on Batteries Energy Storage Systems according to work instructions and in accordance with Hitachi Energy standard processes.

• Deliver quality customer service to satisfy customers.

• Perform preventative and corrective maintenance at site or from remote.

• Identify technical problems and make analysis through remote or on site activities in different areas (service, installation and commissioning, retrofits, technical assistance).

• Utilize the Hitachi Energy remote connection tools to collect data from the installed fleet and provide meaningful data analytics.

• Work in close cooperation with the R&D and engineering team to identify digital solution and support the expansion of the service scope on the Hitachi Energy BESS installed base.

• Collaborate with the service engineering team to finalize spare parts list and time schedules for the planned maintenance.

• Act as resolution owner of the cases opened by the customers. Keep the assigned fleet database always up to date in terms of system configuration.

• Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.

• Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.

​Background:

• Bachelor Degree in Electronical Engineering or Technical Diploma;

• Experience of 5 years in Service;

• Experience in automation and control is nice to have;

• Good Knowledge of English and Italian;

• Ability to work in team and problem solving;

• Availability to travel between Italy and Europe (50%).