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Customer Support Representative Aftersales - Sydney Region

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Location: Sydney, New South Wales, Australia
Job ID: DBD8A_1686272368
Date Posted: Jul 5, 2023
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable earthmoving equipment range lies a team of talented and dedicated people committed to providing industry-leading aftersales service and reliable solutions.

About the Opportunity

Due to accelerated growth and new upcoming projects, we have an exciting opportunity for a Customer Support Representative Aftersales to join our Sydney based team.

You will be the first point of contact for our company, trusted to be the integral link for supporting globally renowned major accounts and valued customers within the Sydney region. If you consider yourself to be a personable professional with a real passion for providing genuine Aftersales Customer Service within Service and Parts sales streams then this is the perfect role for you!

About you - if you consider yourself to have the following, then we want to hear from you!

  • Safety Commitment - Proactive awareness and total commitment to Hitachi's number one priority - always exercising a high standard of precaution and duty of care to yourself and for others around you
  • Demonstrated service sales experience - previous employment in the Mining, Construction, Earthmoving or Heavy Truck industry will be advantageous
  • Brand Ambassador - Personally connected to promoting Hitachi's service and parts components to deliver Total Customer Satisfaction and ensuring a high degree of service and support is maintained
  • Leadership - Positively enabling the partnership by actively chasing improvement opportunities and timely resolution of queries
  • Self-motivated and the ability to work autonomously and a current driver's license

About the Offer - What's in it for you?

  • A Competitive Base Salary + Super + Rewarding Uncapped Commission Structure
  • Fully maintained company vehicle + Personal laptop + work mobile
  • Exclusive staff discounts on Medibank Health Cover and a range of other in-house products and services
  • End to end, OEM level training to ensure you are well equipped to perform your best
  • Real opportunities for personal development within a world class, dynamic company
  • A supportive management team which values your input in finding new and innovative ways of achieving success
  • Be a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and genuinely value diversity at our company.

If this sounds like the perfect role for you, then please click APPLY NOW

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