Warranty Manager

Description

General information:

You are as a Warranty Manager will be a part of Hitachi Energy at Samutprakarn, Thailand.

Your responsibilities:

• You will take responsibility of site issues for Transformers during warranty period and attend small site issues like oil leakage, schematic panel etc by own.
• You will have technical knowledge how of Transformers, coordination with Project Managers for clarity of our scope and accordingly take up with customer at site.
• You will analysis work involved and accordingly line up site activities, if it requires to involve sub-contractor for attending site issues, coordinate with sub-contractor for attending site issues.
• You will supervise work while work off loaded to sub-contractor and conclude with customers by Site Reports / MOM. Keep track records of Warranty status of each project, coordinate with Service Team for Supervision / Service Engineer for new Projects.
• Living HITACHI ENERGY's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor's degree in electrical engineering Power or higher.
• 5 to 7 years of experience in Service Field, working as Service Engineer role / Warranty Engineer / Site Supervisor Role with relevant to power transformer products, power substation, LV, MV and HV switchgear.
• Sound knowledge of power transformers. Current electrical engineer License valid in monitor and control.
• Knowledge of Microsoft Office and SAP. A collaborative, solutions-oriented approach.
• Strong communication skills.