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eCommerce Operations Lead

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Location: Pune India
Job ID: 1025277HV
Date Posted: Jan 8, 2024
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Sales, Marketing & Product Management

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We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all.

Imagine the sheer breadth of talent it takes to inspire the future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.

The role

The eCommerce Operations Lead will work side by side with his/her peers to manage the day-to-day operations of Hitachi Vantara's B2B eCommerce platform and integrations with key back-end systems. He or she will also manage the integrations of eCommerce platforms with the main website as well as backend systems and applications.
  • Understanding of Salesforce configurability and Salesforce admin level tasks.
  • Support integrations of the eCommerce platform with the main website as well as backend systems and applications.
  • Manage Product Catalog and update listings on the platform.
  • Guide internal teams and vendor teams on development & implementation issues.
  • Manage day-to-day operations of the e-commerce platform.
  • Coordinate with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.
  • Track and Manage eCommerce platform KPIs.

What you'll bring
  • Fluency in web development best practices and coding standards.
  • Knowledge of ERP, eCommerce, and Customer Relationship Management environments (Preferably Salesforce).
  • Have solid experience working with JavaScript, HTML, CSS, and Python.
  • Have a demonstrated understanding of Web Applications architecture encompassing frameworks such as node.js, databases, APIs, data formats such as JSON & XML, and web development protocols.
  • Have demonstrated experience with the design & development of Web Application Components, Templates, Services, and Workflows.
  • Salesforce Development experience is a plus.
  • Any eCommerce or Content management system experience is a plus.
  • Understanding of Digital Asset Management principles is a plus.
  • Good verbal and written communication skills, including an ability to communicate effectively at an executive level.
  • Strategic and creative thinker who can deliver results consistently.
  • Ability to collaborate and build consensus in a fast-paced, cross-functional team environment.
  • Ability to work independently, establish priorities and demonstrate good judgment skills.
  • Ability to manage multiple priorities and deadlines.


Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We want to help you take care of your today and tomorrow - at home and at work. Which is why we offer industry-leading benefits that go far beyond compensation. That means support, services, and resources that also take care of your holistic health and wellbeing. We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent).

About us

We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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