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Service Sales Account Manager

Location: Edmonton, Alberta, Canada
Job ID: R0022836
Date Posted: Jul 5, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Company Name: HITACHI ENERGY CANADA INC.
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Description

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi energy is a global leader in technology, and the largest supplier of transformers in the world. We are pioneering the digitalization of transformers, while working on the frontier of renewable energy and ultra-high voltage AC & DC applications. 

You will be responsible for the sale of cutting-edge Hitachi Energy products/systems/solutions associated with our Engineering & Service Portfolio in Canada .  Reporting to the Service Sales Manager, you will use your passion and experience to drive and build long-standing customer relationships, identifying effective solutions for customer needs.

Responsibilities:

  • Manage, penetrate, and expand service at key accounts within the Utility and Industrial sector in the province of Alberta.
  • Establishing and maintaining strong customer relationships through excellent service and your knowledge of customer needs.  Align the service portfolio to support our customers short- and long-term goals.
  • Driving sales volume growth across the pillars of Hitachi Energy Engineering & Service portfolio.
  • Preparing customer & regional market sales plans with the support of marketing and other stakeholder.
  • Contributing to the identification and development of regional market opportunities in collaboration market managers.
  • Monitoring customer and market trends to develop an effective sales & marketing approach in collaboration with the Marketing team.
  • Responsible for the growth of an opportunity pipeline and maintain a target level of forecast accuracy (Using Salesforce)
  • Review the Hitachi Energy Install base, analyze and propose a path forward to capitalize on asset intelligence.
  • Gather and maintain market analysis on Hitachi Energy & competitor position in the local market; leveraging this information to help support decision making.
  • Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Qualifications:

  • Engineering/Bachelor Degree/Technologist Diploma or proven outside sales experience
  • More than 3 years of experience in Sales.
  • Knowledge or understanding of Electrical Substation, Transmission, Distribution, Generation and the local market, an asset.
  • Knowledge of Transformers, Breaker, Protection & Control and Substation equipment an asset .
  • Proven ability to sell “Service” a strong attribute
  • Ability to influence and challenge business stakeholders (Internal and external) to drive business growth.
  • Demonstrate the ability to present and sell new technology solutions as a means of differentiating value.   Bringing digital information solutions to the electrical market.
  • Proven ability to develop and manage customer relationships.
  • A collaborative, solutions-oriented approach and strong communication skills.
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