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Application Sales Engineer and Technical Trainer (f/m/d)

Location: Roigheim, Baden-Württemberg, Germany
Job ID: R0025550
Date Posted: Sep 22, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We bring power to your home, keep the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation

We are looking for you as an experienced Application Engineer and Technical Trainer (f/m/d). The ideal candidate will be responsible for supporting the full insulation & components portfolio within Europe. This role will be based in our insulation factory in Roigheim - Germany with the possibility to work also partly on home-office.

Your responsibilities

- You are responsible for providing technical trainings to third party customers on the full Insulation and Components portfolio (e.g. bushings)

- You support third party transformer OEMs on reviewing end user specifications at the pre-tender stage as well as during project execution

- You also support utilities in defining their specifications of public tenders

- You liaise with the supply side engineering teams on complex engineering projects and propose technically feasible solutions to the customers

- You participate in exhibitions, conferences and other marketing events in order to provide extended technical support and training on the product samples

- You update training documentation, develop and standardize the training material and make it accessible to the customer and internally

- You are responsible for feeding market information into PGUs, GPGs and GPMs and support from a technical point of view on new leaflets and brochures

- You collaborate with Hitachi Energy Sales channels and also third parties on Service projects and prepare the project RFQs for supply side engineering teams

- You support third party customers on getting certification from our factories on Components after-sales service

- You set up periodical trainings for HUB Europe TCS demand side team in order to elevate/maintain their product knowledge and support the technical training of Hitachi Energy transformer factories in Europe

- You create synergies between PGUs in order to increase share of wallet

Your background

- Bachelor’s or Master’s degree in a technical discipline, ideally Electrical or Mechanical engineering

- More than 5 years of experience in a similar application engineering or technical training role

- Business fluent in English, spoken and written, knowledge of German language will be considered an advantage

- Experience in understanding and influencing utilities’ specifications

- Market as well as product knowledge in the field of power transformers or distribution transformers insulation and components

- Exceptional communication and negotiation skills, customer-focused mindset, ability to establish and manage long-term customer relationships as well as excellent planning and organization skills

- Sound knowledge of MS Office and CRM, preferably Salesforce

- Willingness to travel within Europe (up to 50%)

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